WP Menu Sync

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Author	Posts
July 17, 2025 at 1:00 pm #17246022
veronicaJ	Background of the issue: I am trying to use WP Menu Sync on my site hidden link. The content has been translated via string translation. Symptoms: When I run WP Menu Sync, I can select items to sync and click 'Apply Changes', but the process seems to hang with a spinner and 'Syncing menus X of XX' message that never updates. Questions: Is WP Menu Sync actually working when I run it? Why does the syncing process not seem to complete or update?
July 18, 2025 at 1:05 am #17248366
Kor	Thank you for reaching out to WPML support. While one of my colleagues picks up this ticket, I’d like to provide some initial debugging steps and see if I can assist you right away. I can see the issue based on the screenshot that you've shared. Please backup and try the basic troubleshooting steps below and see if it helps: 1. Disable all the plugins except the WPML related ones from your WordPress Dashboard > Plugins and see if the issue is gone, if so, activate one plugin at a time until the culprit one is found. 3. Temporary change to a default WordPress theme such as the ‘TwentySeventeen’ theme from your WordPress Dashboard > Appearance > Themes menu. Let us know if it helps.
July 25, 2025 at 12:29 pm #17271044
veronicaJ	Thanks for the help! I further investigated, and it appears the conflict lies with WPML and ACF, particularly the ACF Multilingual plugin. If that is turned off, the WP Menu Sync works.