After copying content and database from the live site to a testing environment, the new subdomains for different languages were not validating, causing the test site to serve only the default language.

We recommend the following steps to resolve the issue: 1. Navigate to WPML->Languages in your WordPress dashboard. 2. Uncheck the box that validates the subdomains. 3. Click on "save" to apply the changes. 4. Visit the front end of your site and try changing the language using the language switcher. Ensure that the homepage is translated for this to work effectively. If this solution does not resolve your issue or seems outdated, we highly recommend checking related known issues at <a href="https://wpml.org/known-issues/">https://wpml.org/known-issues/</a>, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the problem persists, please <a href="https://wpml.org/forums/forum/english-support/">open a new support ticket</a>.

After copydown from Live to Test, "test" subdomains don't validate properly

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Tagged: Exception

This topic contains 1 reply, has 2 voices.

Last updated by Bobby 3 months ago.

Assisted by: Bobby.

Author	Posts
September 4, 2024 at 4:22 pm #16141938
vivekP	Background of the issue: We recently did a content/db copydown from the live site (hopeindustrial.com/eu/de/it/co.uk/fr/mx) to a testing environment which has all of the same domains DNS-pointing at them but with 'stage.' subdomain added. I went in to re-save the new domains for languages. Symptoms: I got 'Not Valid' on every one except the default (stage.hopeindustrial.eu). At this point the test site is serving the default language regardless of domain used, so it seems until I can get the new subdomains to validate, the test site is monolingual. Questions: Why are the new subdomains not validating properly after the copydown? How can I get the new subdomains to validate so the test site is not monolingual?
September 4, 2024 at 6:15 pm #16142259
Bobby Supporter Languages: English (English ) Timezone: America/Los_Angeles (GMT-08:00)	Hi there, Please try this and let us know your results: Go to WPML->Languages-> uncheck the box to validate. Once unchecked now click on "save" Visit the front end and attempt to change your language using the language switcher, is it working OK ? (make sure the homepage is translated for this work)
September 4, 2024 at 6:57 pm #16142420
vivekP	Looks like that did it. Thank you for reminding me that clearing the permalinks solves as much as club soda on stains.