Automatic translation problem - no credits on website

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Supporter timezone: Asia/Singapore (GMT+08:00)

This topic contains 1 replies, has 1 voice.

Last updated by Kor 7 months ago.

Assisted by: Kor.

Author	Posts
May 21, 2025 at 12:30 pm #17057172
tomaszP-26	Background of the issue: I am trying to add 40,000 credits to my website for automatic translation, but it shows that I have no credits. I attempted to delete the website key, create a new one, and register a new key, but it didn't help. The issue can be seen at hidden link. Symptoms: Despite adding credits, the website shows that I have no credits available. Questions: Why does my website show no credits despite adding 40,000 credits? What steps can I take to resolve the issue of missing credits?
May 22, 2025 at 10:49 am #17061044
Kor WPML Supporter since 08/2022 Languages: English (English ) Timezone: Asia/Singapore (GMT+08:00)	Thanks for your reply. I can see the existing 54342 credits on hidden link and it's still missing the other 40040 credits am I right?

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