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[Resolved] can't delete 2 tasks in the translate dashboard and keeping coming back

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This topic contains 5 replies, has 1 voice.

Last updated by Shekhar Bhandari 3 weeks, 4 days ago.

Assisted by: Shekhar Bhandari.

Author Posts
March 18, 2026 at 1:56 pm #17908336

aschwinv

can't delete 2 tasks in the translate dashboard and keeping coming back . There is a note to contact to support for this
March 18, 2026 at 2:15 pm #17908443

aschwinv

i have back end login if you want
March 19, 2026 at 4:33 am #17909672

Shekhar Bhandari
WPML Supporter since 03/2015

Languages: English (English )

Timezone: Asia/Kathmandu (GMT+05:45)

Hello there,

Thank you for contacting WPML support. I'd be happy to assist you on this issue.

To debug this issue further, I would need to check your site settings once, for this I would need temporary access (wp-admin and ftp) to your site.

So could you please provide me with those details, you will find the needed fields for this below the comment area when you log in to leave your next reply.
hidden link

This info is private and available to you and WPML supporters only.
Read more about this: https://wpml.org/purchase/support-policy/privacy-and-security-when-providing-debug-information-for-support/

Note:
Backup your sites before providing the credentials or if possible provide credentials for the test site

Look forward to your reply.

Thanks
March 20, 2026 at 5:09 am #17912659

Shekhar Bhandari
WPML Supporter since 03/2015

Languages: English (English )

Timezone: Asia/Kathmandu (GMT+05:45)

Hello,

Those two jobs were corrupted because they were associated with pages that have been deleted:
hidden link and
hidden link

I installed the Adminer database plugin to fix the entries and have since removed the plugin.

Could you please check and confirm that everything is working correctly?

Thanks.
March 20, 2026 at 11:18 am #17913725

aschwinv

yes thx problem has been resolved
March 23, 2026 at 5:56 am #17917059

Shekhar Bhandari
WPML Supporter since 03/2015

Languages: English (English )

Timezone: Asia/Kathmandu (GMT+05:45)

Glad to know that it's fixed.