alexD-53
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Background of the issue:
I am using the Yelly theme on a site under development. In my theme settings, there are fields where I enter text, but WPML does not recognize it, even after following the instructions for scanning the frontend pages. I also cannot figure out how to change the images in the theme settings, such as the logo.
Symptoms:
WPML does not see the text entered in the theme settings fields, and I cannot change images like the logo in the theme settings.
Questions:
How can I make WPML recognize the text entered in the theme settings fields?
How do I change images, such as the logo, in the theme settings?
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Andreas W.
WPML Supporter since 12/2018
Languages:
English (English )
Spanish (Español )
German (Deutsch )
Timezone:
America/Lima (GMT-05:00)
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Hello,
These settings can only be translated with WPML > String Translation.
Please follow this guide and try to localize and translate the strings:
https://wpml.org/documentation/getting-started-guide/string-translation/finding-strings-that-dont-appear-on-the-string-translation-page/#:~:text=Scroll%20to%20Utilities%2C%20expand%20the%20Not%20seeing%20strings,now%20be%20available%20for%20translation%20in%20String%20Translation.
The same counts for the logo. If you want to use a different logo in a second language, you might need to upload a different logo with WPML > Media Translation and then try to locate the logo attachment ID or logo source URL using the above-mentioned method. Then translate the ID or URL accordingly with WPML String Translation.
If this will not solve the issue, please let us know.
Best regards
Andreas
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alexD-53
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How to translate the author's page.
For example hidden link
When translating to another language, the page appears hidden link
When going to this page, it shows a 404 error.
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Shekhar Bhandari
WPML Supporter since 03/2015
Languages:
English (English )
Timezone:
Asia/Kathmandu (GMT+05:45)
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Hello there,
Can you follow the steps as mentioned here to translate the author pages?
https://wpml.org/forums/topic/translating-author-profiles/#post-14244265
Look forward to your reply.
Thanks
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alexD-53
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I translated the author's text. But the author's page won't translate. If your plugin doesn't translate it. Then why does it create it? And it's 404.
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Shekhar Bhandari
WPML Supporter since 03/2015
Languages:
English (English )
Timezone:
Asia/Kathmandu (GMT+05:45)
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Hello there,
To debug this issue further, I would need to check your site settings once, for this I would need temporary access (wp-admin and ftp) to your site.
So could you please provide me with those details, you will find the needed fields for this below the comment area when you log in to leave your next reply.
hidden link
This info is private and available to you and WPML supporters only.
Read more about this: https://wpml.org/purchase/support-policy/privacy-and-security-when-providing-debug-information-for-support/
Note:
Backup your sites before providing the credentials or if possible provide credentials for the test site
Look forward to your reply.
Thanks
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