Double currency conversion

This thread is resolved. Here is a description of the problem and solution.

Problem:
Using Shoplentor and Fox currency switcher with fixed prices in Euro and GBP. When the country is set to France, prices are correct in Euros. However, switching to the French version of the shop results in prices being marked up again, treating Euro prices as if they were GBP and converting them to Euro again, resulting in prices that are 15% too high. WPML multicurrency is set to off.
Solution:
If you're experiencing this issue, we recommend you try the following steps:
1) Go to WPML->Settings->Custom Fields Translations
2) Click on Show system fields
3) Set the following fields as copy:
-

_woocs_price_geo_countries

_woocs_regular_price_geo

_woocs_sale_price_geo

_woocs_regular_price_EUR

_woocs_sale_price_EUR

- Update the product in the original language.

This solution might be irrelevant if it’s outdated or not applicable to your case. We highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the issue persists, please open a new support ticket at WPML support forum.

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Tagged: Compatibility

This topic contains 5 replies, has 0 voices.

Last updated by keithP-10 6 days, 15 hours ago.

Assisted by: Shekhar Bhandari.

Author	Posts
March 24, 2026 at 4:45 pm #17923484
keithP-10	Using Shoplentor and Fox currency switcher. Fixed prices in product in Euro and GBP. Country set to france . Prices correct in Euros. Switch to French version of shop and prices are marked up again. Taking Euro prices as if GBP and converting to Euro again. So 15% to high. WMPL multicurrency is set to off
March 26, 2026 at 4:39 am #17927770
Shekhar Bhandari WPML Supporter since 03/2015 Languages: English (English ) Timezone: Asia/Kathmandu (GMT+05:45)	Hello, Thank you for reaching out to WPML support. I’ll be happy to help you with this issue. It appears there may be a compatibility issue with the switcher plugin. I’ve set up a test site for you—could you please install the plugin there and create a sample product to check if the same problem occurs? Sandbox site login: hidden link Please note that this is a public demo site, so kindly use only test content. I look forward to your response. Thanks
March 29, 2026 at 8:08 am #17934484
keithP-10	Hi, Set the test site up with a dummy shoplentor template saved in elementor templates. Product set up, fox set up. However can't do a translation to test as asking me for a credit card
March 30, 2026 at 3:02 am #17935038
Shekhar Bhandari WPML Supporter since 03/2015 Languages: English (English ) Timezone: Asia/Kathmandu (GMT+05:45)	Hello there, You can manually translate or duplicate the products/template, there is no need to automatically translate it. Let me know if you can reproduce the issue here. Thanks
March 31, 2026 at 6:47 am #17938369
keithP-10	Reproduced on test site. Single product. Fixed price £50 . Fixed price Europe 100 euro On shop with UK location price £50. Shop with French GEOIP get 100 euro correctly, Select French translation and it picks up UK price and converts to Euros at set rate 1.15 thanks
March 31, 2026 at 8:19 am #17938625
Shekhar Bhandari WPML Supporter since 03/2015 Languages: English (English ) Timezone: Asia/Kathmandu (GMT+05:45)	Hello there, Please follow the below steps and see if it helps: 1) Go to WPML->Settings->Custom Fields Translations 2) Click on Show system fields 3) Set the following fields as copy - _woocs_price_geo_countries - _woocs_regular_price_geo - _woocs_sale_price_geo - _woocs_regular_price_EUR - _woocs_sale_price_EUR - Update the product in original language. Look forward to your reply. Thanks
April 2, 2026 at 11:37 am #17945849
keithP-10	Thanks