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Supporter timezone: America/Argentina/Buenos_Aires (GMT-03:00)

This topic contains 2 replies, has 1 voice.

Last updated by Otto 2 days, 13 hours ago.

Assisted by: Otto.

Author Posts
August 5, 2025 at 12:00 pm

peterN-33

Background of the issue:
I am trying to use an Elementor loop widget for my reviews CPT. It works fine on my main domain, but it is not functioning on my secondary domain hidden link. I am not following any specific documentation.

Symptoms:
Elementor loop widget is not working on the secondary language site.

Questions:
Why is the Elementor loop widget not working on my secondary domain?
How can I get the Elementor loop widget to work on my secondary language site?

August 5, 2025 at 12:06 pm
August 5, 2025 at 12:06 pm
August 5, 2025 at 4:24 pm
August 6, 2025 at 6:35 am #17298531

peterN-33

hey , any update on this?

August 8, 2025 at 12:39 pm #17305429

Otto
WPML Supporter since 09/2015

Languages: English (English ) Spanish (Español )

Timezone: America/Argentina/Buenos_Aires (GMT-03:00)

Hello,

I apologize for the delay in responding. I will take care of this ticket; the reply time will be shorter now.

The credentials you've shared have been removed for privacy reasons.

To debug the problem deeply I would like to request temporary access to your site. It would be better to a testing site where the issue is replicated.

The information you will enter is private, which means only you and I can see and have access to it.
Maybe I'll need to replicate your site locally. For this, I'll need to temporarily install a plugin called “Duplicator” or "All in One WP Migration" on your site.
This will allow me to create a copy of your site and your content.
Once the problem is resolved, I will delete the local site.

**IMPORTANT**
- Please make a backup of site files and database before providing us access.
- If you do not see the wp-admin/FTP fields, this means your post & website login details will be made PUBLIC. DO NOT post your website details unless you see the required wp-admin/FTP fields.

Best Regards,
Otto