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This thread is resolved. Here is a description of the problem and solution.

Problem:
You are trying to translate an English page but the 'Edit Translation' option is not available, and the English page is displaying in French.
Solution:
We have identified that you have selected 'WordPress Editor' for your translations. To access the 'Edit Translation' option, you need to switch to the WPML Translation Editor. This change should resolve the issue of the missing 'Edit Translation' button and ensure the correct language display for your page.

If this solution does not apply to your case, or if it seems outdated, we recommend opening a new support ticket. Additionally, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. For further assistance, please visit our support forum at WPML Support Forum.

This is the technical support forum for WPML - the multilingual WordPress plugin.

Everyone can read, but only WPML clients can post here. WPML team is replying on the forum 6 days per week, 22 hours per day.

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Last updated by victorM-56 1 week, 3 days ago.

Assisted by: Kor.

Author Posts
January 13, 2025 at 4:12 pm #16589794

victorM-56

Background of the issue:
I am trying to translate the English page at hidden link but the 'Edit Translation' option is not available. The French page is hidden link.

Symptoms:
The 'Edit Translation' button is missing, and the English page is displaying in French.

Questions:
Why is the 'Edit Translation' button not available?
How can I translate the English page to French?

January 14, 2025 at 8:02 am #16591504

Kor
Supporter

Languages: English (English )

Timezone: Asia/Singapore (GMT+08:00)

Thanks for contacting us.

I will need to closely examine your website. Therefore, I will require temporary access (WP-Admin and FTP) to a test site where the problem has been replicated, if possible. This will enable me to provide better assistance and determine if any configurations need to be modified.

Please note that it is important to have a backup for security purposes and to prevent any potential data loss. You can use the UpdraftPlus plugin (https://wordpress.org/plugins/updraftplus/) to fulfill your backup requirements.

Your upcoming reply will be treated with confidentiality and will only be visible to you and me.

✙ To resolve the issue, I may need your consent to deactivate and reactivate plugins and the theme, as well as make configuration changes on the site if necessary. This emphasizes the significance of having a backup.

January 14, 2025 at 11:25 am #16592555

Kor
Supporter

Languages: English (English )

Timezone: Asia/Singapore (GMT+08:00)

Thanks for your reply. I've checked and you've selected "WordPress Editor" as shown in the attached screenshot here hidden link .

Switch to WPML Translation Editor if you wish to "Edit Translations"

Screenshot 2025-01-14 at 7.24.31 PM.png
January 16, 2025 at 3:57 pm #16602917

victorM-56

Thanjs