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[Resolved] Errors after site migration: WPML Media is enabled but not effective.

This thread is resolved. Here is a description of the problem and solution.

Problem:
The client migrated a development site to a live server using Duplicator Pro and encountered an error stating 'WPML Media is enabled but not effective. It requires WPML in order to work.' Despite the site being registered in the WPML account, the plugin seemed to require re-registration. Additionally, the client was concerned about a list of errors after migration.

Solution:
1. We accessed the site's admin area and deactivated/activated the WPML Media plugin, which resolved the error message. The client had LiteSpeed Cache plugin installed, which might have been the cause of this issue.
2. We advised the client that the list of errors showing on the page "wp-admin/admin.php?page=wpml-tm-ate-log" could be ignored as in this case they were related to the site transfer process.
3. We noticed that the WP memory limit was below WPML's minimum requirements and recommended increasing it.

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This topic contains 4 replies, has 2 voices.

Last updated by Marsel Nikolli 11 months ago.

Assisted by: Marsel Nikolli.

Author Posts
January 25, 2024 at 9:33 am #15225191

walterS-22

Tell us what you are trying to do?

Hello at WPML, I have just migrated a development site to live server, using Duplicator Pro. Now WPML displays this error: WPML Media is enabled but not effective. It requires WPML in order to work.

I have checked settings in my WPML-account, the URL in question adtg.ch is registered as being active. It seems I have to re-register the plugin despite this.

Is there any documentation that you are following?

I searched the forum but found no answer. It says in the forum I have to reinstall the plugin. How can I do that without losing the translation? Plus there are a lot of additional errors listed (see below).

Can you help me in this situation, please?

I'd appreciate it very much! Best regards

adtg.ch
January 25, 2024 at 10:16 am #15225386

Marsel Nikolli

Hi,

Thank you for contacting WPML Support, I will be happy to help you.

I would need a temporary access to your website, access to your site's WP-admin.

Please make a full backup of your site (files and database) and confirm it in your next reply.

Your next reply is set to private for you to provide the username and password details.

Thanks,
Marsel
January 25, 2024 at 10:52 am #15225599

Marsel Nikolli

Hi Olaf,

Thank you for providing the access, I was able to check the website and I just deactivated/activated again the WPML Media plugin and the error message is not showing anymore. It might have been just a false message caused from the LiteSpeed Cache plugin from the moment you transferred the website.

Could you please check on your end that everything else is working correctly?

Let me know if you have any more questions or need further assistance,
Marsel
January 25, 2024 at 11:48 am #15225866

walterS-22

Thank you kindly, Marsel, the error-message regarding registration is gone. But there still is a list of 27 errors remaining:
hidden link
Can I just disregard those?

Best Regards
Olaf
January 25, 2024 at 12:00 pm #15225991

Marsel Nikolli

You can ignore those logs are they are all related to the transfer of the site.
When you transferred the website you should have seen a notification where you needed to chose if the website is a copy or you moved the site, and those logs are referred to that.

---

It is not related to your issue but, I noticed from the debug info you provided that the WP memory limit needs to be increased, WordPress uses 40Mb as default and the minimum requirements for WPML are 128 MB. (Kindly check this page: https://wpml.org/home/minimum-requirements/)

You can increase it by adding the following code in your wp-config.php file right before the line: /* That's all, stop editing! Happy publishing. */ 

/* Memory Limit */
define('WP_MEMORY_LIMIT', '256M');
define( 'WP_MAX_MEMORY_LIMIT', '256M');

* Note: Please make sure you have a full backup of the website before making any change on the wp-config.php.

Kind regards,
Marsel
January 25, 2024 at 2:44 pm #15226778

walterS-22

Thank you for the hint, Marsel, my hoster suggested the same thing. Which I have done in the meantime. So, I am very happy that all is well at the moment.

All the best to you
Olaf