For the last two translations (likely because of an update), my French translations are missing single quotes.
Here is the English source I tried today: This is a test that will translate poorly. This is usually sprinkled with quotes but I have seen none.
Here is the French translation: Cest un test qui se traduira mal. Cest généralement parsemé de guillemets, mais je nen ai vu aucun.
* This text is missing 3 singles (Cest->C'est (twice) and nen -> n'en)
The weird thing is that ATE is showing the quotes but they disappear as soon as I am in WordPress. Even if I look at the code editor, there does not seem to be anything there.
I had never had this issue before, it only happened in the last week or so.
I have noticed one extra thing: straight quotes (') appear to be fine while apostrophes (`) are note. Apparently, WPML AI uses both and when it uses straight quotes they are not lost between ATE and WP, but apostrophes are lost in between.
I couldn't find any use of ` on the provided job details. Can you provide me another page where this is being used to test further?
To debug this issue further, I would need to check your site settings once, for this I would need temporary access (wp-admin and ftp) to your site.
So could you please provide me with those details, you will find the needed fields for this below the comment area when you log in to leave your next reply. hidden link
Isn't there no other way? Can't you think of something that could go wrong between ATE and WordPress? Could it be a collation error? Could I tell WPML to only use straigh quotes?
I would need logins to check further, since you mentioned it shows fine on ATE, it probably have something to do with how it's being downloaded on WordPress, this requires a check.
If you don't want to share the logins, can you please create a new test page with just a sentence with issue and share the link with me? Please make sure to translate this page.
From my side it looks like the ’ was included in the translations, looks like something is wrong while it's being delivered. Also the page is not public so I couldn't check this further.
Can you check my previous response and create a test page if logins is not possible.
I might be misunderstanding the issue, but I checked the page on the front end and it appears to be displaying correctly for me. Could you please clarify what you mean by it not showing properly in WordPress? Are you referring to the admin section?
I can see the issue, can you please follow the below steps and check if the problem exists:
- Make a small change in the original language
- Try to retranslate the segment with (') add some small changes on translations too.
- Complete the translations
1) I made a small change in the English version and did an automatic translation.
In ATE, this changed one phrase (the first one) and still showed apostrophes. But once on the web page, the first phrase was fixed.
2) I removed the change from the English version and redid a translation, yielding back the exact same French phrase (likely from translation memory) and then saving the change.
In this case, the issue is back on the page in the first phrase.
3) I did a small change again to the second phrase and translated it automatically
This fixed the phrase with proper quotes
4) In the fourth phrase, I changed an apostrophe with a straight quote
This fixed the phrase with proper quote
5) In the last phrase, I removed a word that did not have quotes
This also fixed the entire phrase
So, it appears that everything coming from translation memory is broken, but new translations are good at this point, and that even changing an unrelated word in ATE fixes the phrase.
I have two questions:
1) Is there a cache (or memory) of how a translation maps to WordPress? The mapping from the ATE to the text in the DB. And can we remove that cache?
2) Is there a way to delete the translation memory of some articles?
Yes, the issue was with translation memory, and it’s all fixed now! So, any new translations you make won’t have any problems.
If you are using automatic translation, you can go to WPML → Translation Management and resend the page for translation. While doing so, select the Override existing translations option to overwrite the translation memory.
Alternatively, you can update the translation memory by editing the translations directly.
