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This topic contains 3 replies, has 2 voices.

Last updated by Kor 1 year ago.

Assisted by: Kor.

Author Posts
July 12, 2024 at 7:28 pm #15944148

jakaA

Background of the issue:
I can not translate homepage. Other pages I can. What is the problem? What site do you need help with? hidden link. What are you trying to do? I can not translate homepage. Other pages I can. What is the problem? Is there any documentation that you are following? chat gpt

Symptoms:
I can not translate homepage. Other pages I can.

Questions:
What is the problem with translating the homepage?
Why can I translate other pages but not the homepage?

July 12, 2024 at 7:29 pm #15944149

jakaA

i can not translate homepage. other pages i can. what is the problem?

July 12, 2024 at 7:29 pm #15944164

jakaA

you canceled my previous support ticket. please i need help

July 12, 2024 at 8:19 pm #15944433

Kor
WPML Supporter since 08/2022

Languages: English (English )

Timezone: Asia/Singapore (GMT+08:00)

Thanks for reaching us.

I will need to closely examine your website. Therefore, I will require temporary access (WP-Admin and FTP) to a test site where the problem has been replicated, if possible. This will enable me to provide better assistance and determine if any configurations need to be modified.

Please note that it is important to have a backup for security purposes and to prevent any potential data loss. You can use the UpdraftPlus plugin (https://wordpress.org/plugins/updraftplus/) to fulfill your backup requirements.

Your upcoming reply will be treated with confidentiality and will only be visible to you and me.

✙ To resolve the issue, I may need your consent to deactivate and reactivate plugins and the theme, as well as make configuration changes on the site if necessary. This emphasizes the significance of having a backup.

The topic ‘[Closed] i can not translate homepage. other pages i can. what is the problem?’ is closed to new replies.