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Tagged: Exception
This topic contains 0 replies, has 1 voice.
Last updated by Andreas W. 1 week ago.
Assisted by: Andreas W..
Author | Posts |
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March 25, 2025 at 10:45 am | |
Tonbojp |
Background of the issue: Symptoms: Questions: |
March 25, 2025 at 12:00 pm | |
March 26, 2025 at 5:07 am #16860476 | |
Tonbojp |
Hi, may I know if you have an update on this? Thank you |
March 27, 2025 at 10:29 am #16867474 | |
Tonbojp |
Hi, may I ask some updates on this one? Shall I ping on other platforms? |
March 27, 2025 at 10:34 am #16867573 | |
Tonbojp |
I don't know why you focus on Captura and not Trustpilot. You should work it out, as you mentioned you have many employees. |
March 27, 2025 at 7:01 pm #16870249 | |
Andreas W. Supporter Languages: English (English ) Spanish (Español ) German (Deutsch ) Timezone: America/Lima (GMT-05:00) |
Hello, The provided password sadly no longer allows access to the site. According to the error, I suspect that you translated strings from the Rankmath plugin inside WPML > String Translation and you did not make sure that any placeholders or specific markup is kept identical in a second language. I suggest you go to WPML > String Translation, enter "Ř" into the text search field, mark the checkbox for "Include translations" and verify if you find any strings, which have not been translated correctly. Examples are for example placeholders like: If you need me to take a look into this, please let me know. Best regards |
March 29, 2025 at 11:16 am #16875179 | |
Tonbojp |
I hope you can help me with this. I paid for it and received no reply. I have even given a positive review, but I thought it was fixed. I have disabled my SEO plugin, and it has completely affected my site. A simple reply would not felt me hanging, and I would completely understand. |
March 29, 2025 at 11:21 am #16875183 | |
Tonbojp |
Allow me to submit a support ticket to address these issues. I do not intend to be a nuisance. I hope this will not create a problem between us in Japan. |
March 29, 2025 at 11:34 am #16875206 | |
Tonbojp |
Hello Andreas, I have been waiting every single minute to have this issue fixed. It would be my pleasure if you could help me. Let me know what you need. WPML I think is a big company, as claimed, but please add notifications to your replies. You could even subscribe to a decent support platform or improve your own. |
March 29, 2025 at 11:49 am #16875210 | |
Tonbojp |
I tried to find the strings you mentioned, but nothing was found. |
March 29, 2025 at 2:13 pm #16875419 | |
Andreas W. Supporter Languages: English (English ) Spanish (Español ) German (Deutsch ) Timezone: America/Lima (GMT-05:00) |
Hi, I would like to request temporary access (wp-admin and FTP) to the website to investigate the issue further. You can find the required fields below the comments section when you log in to leave the next reply. The information you provide is private, meaning only you and I can see and access it. IMPORTANT The private reply form looks like this: Click "I still need assistance" the next time you reply. Video: Please note that we are required to request this information individually on each ticket. We are not permitted to access any credentials that were not specifically submitted on this ticket using the private response form. Best regards, |
March 29, 2025 at 3:11 pm | |
March 29, 2025 at 4:25 pm #16875537 | |
Andreas W. Supporter Languages: English (English ) Spanish (Español ) German (Deutsch ) Timezone: America/Lima (GMT-05:00) |
You have to make sure, that if you use something like %s in your string translation, then there should be a blank space between the prior word and the placeholder. I have adjusted this on maybe 5 string translations. For the moment, while running my test, the error has not occurred again. If the error occurs again, as there are more than 100 strings inside the rank math text-domain that use placeholders like %s or others, I would kindly need to ask you to review your string translations. |
March 29, 2025 at 9:54 pm #16875831 | |
Tonbojp |
Hi, thank you for you reply. The issues is still showing. If you activated the Rankmath and access the URL outside the WP admin then the error shows up. Here is the video screenshot I have made. Please check hidden link "You have to make sure, that if you use something like %s in your string translation, then there should be a blank space between the prior word and the placeholder." regarding this one can you please give an example on how to put a blank space between the prior word? Can you please provide the correct format and the wrong format? Please help me with these issues. Thank you so much Kind Regards |
March 29, 2025 at 11:02 pm #16875851 | |
Andreas W. Supporter Languages: English (English ) Spanish (Español ) German (Deutsch ) Timezone: America/Lima (GMT-05:00) |
My apologies, I took another look into it and could identify the issue. The error points to this piece of code: if ( $minutes > 0 ) { return sprintf( /* translators: %d: minutes */ _n( '%d minute', '%d minutes', $minutes, 'rank-math' ), $minutes ); } return __( 'Less than a minute', 'rank-math' ); This means, there must be an issue with the translation for: %d minute Searching for those strings on WPML > String Translation I find the following translation: د دقيقة% This is not correct. You may not break the %d (placeholder) I corrected the translation to be: دقيقة d% |