Hi
For some reason, when I click on translate to translate the page below, for both Indonesian and Malay I get a "No content found matching your search".
The page is the home page hidden link.
This page was previously translated as you can see here:
hidden link, and hidden link
I made some updates and wanted to ensure the translated pages were updated as well.
By the way, although it says "No content", credits were deducted from my account.
1. Credits were deducted even when there was a "No content found matching your search" error.
2. Correct me if I am wrong, but I did have credits prior to renewing my subscription. However, when I renewed, it showed I have 90,000 credits which was for renewing. Can you check this please?
Thanks for your reply. I'll try to answer your questions accordingly.
1. I can see the issue in the screenshot that you shared, and I need to check the backend of your Website to see what's going on. I will require temporary access (WP-Admin and FTP) to a test site where the problem has been replicated, if possible. This will enable me to provide better assistance and determine if any configurations need to be modified.
Please note that it is important to have a backup for security purposes and to prevent any potential data loss. You can use the UpdraftPlus plugin (https://wordpress.org/plugins/updraftplus/) to fulfill your backup requirements.
Your upcoming reply will be treated with confidentiality and will only be visible to you and me.
✙ To resolve the issue, I may need your consent to deactivate and reactivate plugins and the theme, as well as make configuration changes on the site if necessary. This emphasizes the significance of having a backup.
2. I can see the renewal credits being credited on 05 Jan 2026; however, it's only 84000 credits, and is this what you'd like me to check?
The topic ‘[Closed] No translation found error’ is closed to new replies.
