Problem with easy accordion

This thread is resolved. Here is a description of the problem and solution.

Problem:
The client is experiencing an issue where the Easy Accordion plugin does not display translations on the English version of their website. The accordion remains in the original language (Italian), despite adding translations.
Solution:
We have identified that the Easy Accordion plugin is not officially compatible with WPML. However, the plugin's author provides a workaround. We recommend following the steps outlined in their documentation to translate the accordion. You will need to replace the shortcode on the translated pages with the shortcode's translated version. Please see the documentation here: https://docs.shapedplugin.com/docs/easy-accordion-pro/faqs/how-do-i-translate-my-accordion-with-wpml/. If you encounter any issues, please contact the plugin's author for further assistance.

Please note that this solution might be outdated or not applicable to your specific case. We highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the problem persists, we encourage you to open a new support ticket with us for further assistance.

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Tagged: Compatibility

This topic contains 4 replies, has 1 voice.

Last updated by Lucas Vidal de Andrade 2 weeks, 2 days ago.

Assisted by: Lucas Vidal de Andrade.

Author	Posts
March 3, 2026 at 2:19 pm #17868889
guidoP-8	I've probelm with easy accordion plugin. I've add trasnlation on plugin hidden link The problem is that is not visible on english page the accorsion translated. The accordion reamin on original lenguage (Italian) hidden link hidden link Same problem on sultions page hidden link hidden link
March 3, 2026 at 2:37 pm #17868959
guidoP-8	i send here credentials:
March 3, 2026 at 3:45 pm #17869265
Otto	Hello, I removed the credentials. The forum is public, so I suggest you change them. If we need to access the site, we will provide a secure form for that purpose. This plugin is not in our compatibility list; however, it doesn't necessarily imply that it is not compatible, just that our team has not tested it yet. Instead of logging into your site, I think it's better to reproduce the problem from scratch in a testing environment. I created a clean installation of WordPress, WPML, and all necessary WPML add-ons. You can access the WordPress dashboard using the link below: hidden link Kindly follow the steps below: - Don't restore your site there. - Install the easy accordion plugin - Try to replicate the issue with minimal steps. - Then let me know the steps to see the problemand reproduce it. Best Regards, Otto
March 5, 2026 at 8:55 pm #17876300
guidoP-8	Is not possible because I’ve a unique license for this plugin m, now the website is online on winklerchimica.com. Same credential
March 6, 2026 at 11:06 am #17877578
Lucas Vidal de Andrade WPML Supporter since 11/2023 Languages: English (English ) Spanish (Español ) German (Deutsch ) Portuguese (Brazil) (Português ) Timezone: Europe/Vienna (GMT+01:00)	Hey there, Otto is off for the next few days, so I'm handling this ticket. I made some research, and found that this plugin is not compatible with WPML - at least we haven't verified it from our side, since we can't test it on testing websites. Nonetheless the plugin author has a documenation with a workaround: hidden link Please follow the steps, and replace the shortcode on the translated pages, with the shortcode's translated version. Note that this is not an official solution from WPML, but a suggestion from the plugin authors, that did not make this plugin WPML compatible. Please reach out to the plugin's author, might you have any issues and keep me updated.