Problem with product variations

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Supporter timezone: Asia/Dhaka (GMT+06:00)

This topic contains 3 replies, has 2 voices.

Last updated by Prosenjit Barman 1 year, 6 months ago.

Assisted by: Prosenjit Barman.

Author	Posts
February 12, 2024 at 11:21 am #15292547
sebastiaanB-5	Tell us what you are trying to do? One of the translations (DE) are product variations not working. It looks like it is not loading correctly. Dutch and English are working fine. The products are loading with more variations than needed. Examples: hidden link hidden link hidden link hidden link hidden link What is the link to your site? hidden link
February 13, 2024 at 8:54 am #15296035
Prosenjit Barman WPML Supporter since 03/2023 Languages: English (English ) Timezone: Asia/Dhaka (GMT+06:00)	Hello There, Thanks for contacting WPML Support. I understand the issue you're having. There might be an issue with the synchronization of these variations across different languages which is why, they aren't showing correctly in translated products. Could you please try the following and check if that helps? - Please fully clear the caches from your site and browser. If the server-level caching is enabled, please clear them as well. - Now, open the default product in WordPress Editor. - resave the variations you have added and update the product - Once done, please complete the translation update as well. - Now, go to the "WooCommerce > WooCommerce Multilingual > Attributes" tab - Select the Attribute that you've assigned to the product. Ensure that all the Attribute terms are translated. - Scroll down and you'll see a button named "Synchronize Attributes". Click on that and wait till the Synchronization gets completed. This kind of issue most of the time gets fixed after synchronizing the Attribute. But, you can also try these additional steps: - Go to the "WooCommerce > WooCOmmerce Multilingual > Status" tab and click on the Troubleshooting link(scroll down to the end to see the link.) - Select the following options and click on the "Start" button. -- Sync product variations -- Fix translated variations relationships Please try and let me know the update. I will be happy to help if you need further assistance in this matter. Best regards, Prosenjit
February 19, 2024 at 7:25 pm #15319927
sebastiaanB-5	Hello Prosenjit, Thanks for your help, it seems to work! I now have another ploblem: I updated the price on some products, then updated the translations, but it won't update the price on the translations. Is it a problem I can fix with another synchronisation?
February 20, 2024 at 8:57 am #15321004
Prosenjit Barman WPML Supporter since 03/2023 Languages: English (English ) Timezone: Asia/Dhaka (GMT+06:00)	Hello There, Thank you for the update, Glad to hear that the Synchronization helped! The Product prices are supposed to be updated automatically in each language and it don't require any synchronization. If it is not updating automatically, would you please clear the caches from your site, server, and Browser and then check again? If the issue persists, you can do the following: - Please go to WPML > Support > Troubleshooting - Select "products' from the Dropdown click on the "Synchronize Post Taxonomies" button and wait till the process is finished. Let me know how it goes. I'll be happy to help if you need further assistance in this matter. Best regards, Prosenjit

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