Site down after Divi 5 update

This thread is resolved. Here is a description of the problem and solution.

Problem:
If you're experiencing a site crash after updating to a new version of Divi 5 while using WPML 4.9, it might be due to a compatibility issue between Divi 5 beta and WPML. The site only works when WPML is disabled.
Solution:
We recommend checking the Divi 5 and WPML compatibility documentation to stay updated on what is currently supported. Additionally, please downgrade your Divi theme to version 5.0.0-public-beta.9.2 until a hotfix is released by Divi developers to resolve this issue.

If this solution does not apply to your case, or if it becomes outdated, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the problem persists, please open a new support ticket.

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Tagged: Compatibility

This topic contains 3 replies, has 0 voices.

Last updated by Pablo 1 week, 1 day ago.

Assisted by: Christopher Amirian.

Author	Posts
February 23, 2026 at 1:28 pm #17843262
Pablo	Hi there, I have been using Divi 5 and WPML 4.9 since end of January. All worked well. Today I mede a new Divi 5 update and site is down... I emptyed cache on WPML, Divi and WProcket and problem persist. Only Disabling WPML bings back front end site. Please advise. Thanks. Pablo
February 23, 2026 at 2:16 pm #17843446
Christopher Amirian WPML Supporter since 07/2020 Languages: English (English ) Timezone: Asia/Yerevan (GMT+04:00)	Hello, The chat has disconnected. To be able to report the compatibility issues we need to replicate the issue on a clean installation. I created a clean installation of WordPress, WPML, and all necessary WPML add-ons. You can access the WordPress dashboard using the link below: hidden link Kindly follow the steps below: - Install that version of the Divi theme. - Try to replicate the issue. This will help us to report the probable issue to the compatibility team and solve the possible problem faster. Thanks.
February 23, 2026 at 2:33 pm #17843559
Pablo	I have added Divi 5 to sandbox... what next? Fatal error is present in some pages: hidden link
February 23, 2026 at 2:50 pm #17843602
Christopher Amirian WPML Supporter since 07/2020 Languages: English (English ) Timezone: Asia/Yerevan (GMT+04:00)	Hello and thank you for that. We communicated with Divi devleopers and this issue will be fixed on their end. A hotfix will be presented soon that you can update. For now, please downgrade Divi to version 5.0.0-public-beta.9.2 Thanks.
February 23, 2026 at 3:38 pm #17843782
Pablo	I have done as recommended. many thanks.