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Last updated by denisP-14 3 months, 3 weeks ago.

Assisted by: Kor.

Author Posts
August 14, 2025 at 9:03 am #17320206

denisP-14

Background of the issue:
I am experiencing an issue with the Spanish version of the blog articles on the website test.easy-lif.com. The translation is not displayed correctly, even though the language can be selected from the menu. The other languages work without any problems, and the regular site pages behave correctly. The issue only occurs with the blog articles. I have just added a brand-new test article, but the same issue occurs with this one as well.

Symptoms:
The Spanish version of the blog articles is not displaying correctly; only the URL appears, but the article itself is not visible.

Questions:
Could you please check and let me know the cause or a possible solution?

August 14, 2025 at 9:22 am #17320274

Kor
WPML Supporter since 08/2022

Languages: English (English )

Timezone: Asia/Singapore (GMT+08:00)

Thanks for your reply. I will need to closely examine your website. Therefore, I will require temporary access (WP-Admin and FTP) to a test site where the problem has been replicated, if possible. This will enable me to provide better assistance and determine if any configurations need to be modified.

Please note that it is important to have a backup for security purposes and to prevent any potential data loss. You can use the UpdraftPlus plugin (https://wordpress.org/plugins/updraftplus/) to fulfill your backup requirements.

Your upcoming reply will be treated with confidentiality and will only be visible to you and me.

✙ To resolve the issue, I may need your consent to deactivate and reactivate plugins and the theme, as well as make configuration changes on the site if necessary. This emphasizes the significance of having a backup.

August 14, 2025 at 9:49 am #17320320

denisP-14

Sorry, here are the FTP access credentials.
server: hidden link
folder: /test
utente: masi@easy-lift.com
passw: 2D%oU¡vd#!0CoK7b$1

August 14, 2025 at 3:10 pm #17321481

denisP-14

Thank you, Kor, for your quick and prompt assistance. I solved the problem on my own. Have a great day!