The translation system is currently not working.

This is the technical support forum for WPML - the multilingual WordPress plugin.

Everyone can read, but only WPML clients can post here. WPML team is replying on the forum 6 days per week, 22 hours per day.

This topic is split from https://wpml.org/forums/topic/wpml-advanced-translation-editor-shows-outdated-woocommerce-product-data/

Sun	Mon	Tue	Wed	Thu	Fri	Sat
-	7:00 – 16:00	7:00 – 16:00	7:00 – 16:00	7:00 – 16:00	7:00 – 16:00	-
-	-	-	-	-	-	-

Supporter timezone: America/Managua (GMT-06:00)

Tagged: ATE

This topic contains 1 reply, has 0 voices.

Last updated by David Gaitan 1 day, 16 hours ago.

Assisted by: David Gaitan.

Author	Posts
March 16, 2026 at 6:17 pm #17901444
rolandT-11	Hi David, The original issue in this ticket is resolved. However, I now have a different WPML problem. The translation system is currently not working. When clicking “Take and Translate”, the page simply reloads and the Translation Editor never opens. WPML also shows the message: “WPML didn't manage to translate this page”. Translation jobs seem to be stuck or not created correctly. The Translation Queue also does not show consistent jobs. Things I already tried: * clearing cache * restoring a backup * re-saving pages * changing WPML editor settings * enabling/disabling WPML modules None of these solved the issue. It looks like translation jobs or ATE jobs might be stuck or corrupted. Could you advise how to reset or repair the WPML translation jobs? Thanks Rolan
March 16, 2026 at 6:39 pm #17901480
David Gaitan Supporter Languages: English (English ) Spanish (Español ) Timezone: America/Managua (GMT-06:00)	Hi Roland, Continuing the support related to the new issue here. Thank you for sharing all the details and the information about what you have done in order to try solving the problem. To help you with a better support I will need that you share a temporary access with me, so I can check the logs and some extra advanced settings on your site. Could you please share a temporary access? This is super private and if you agree with it, please share the access on the form you'll see above this reply. This will keep the information private and nobody will have access to it. Please do not share access if is not on the private form or email. Thanks, David.