I'm Prosenjit from the WPML Development Team, and I'll be happy to assist you in this matter.
I've reviewed your entire conversation with Maiya and the details you've shared, and I understand the problem you're experiencing with the Translation Dashboard loading.
To get a complete understanding of your site's configuration and WPML settings, could you please share your WPML Debug information in your next response?
I've enabled a private field below where you can securely paste the debug information.
Based on the browser console log you shared, it's clear that something on your site is interfering with the Dashboard script. You mentioned you've already tried the plugin/theme conflict test — could you confirm whether that revealed anything or if the issue persisted even with other plugins disabled?
To identify and resolve this more quickly, I'd like to investigate the issue directly on your site. This will allow me to see exactly what's happening when the Dashboard tries to load.
If possible, could you replicate the issue on a staging site and provide access to that instead of production? This ensures your live site remains completely unaffected during our investigation.
If there are any specific steps beyond simply going to WPML → Translation Dashboard that trigger the issue, please let me know. A screenshot or short video showing the problem would be incredibly helpful so I can replicate it exactly as you're experiencing it.
I've enabled the private fields below where you can securely share all access credentials.
Once I have access and the debug information, I'll investigate thoroughly and work to identify the exact cause and implement a solution for you.
