This thread is resolved. Here is a description of the problem and solution.
Problem:
You are trying to update the WPML Multilingual CMS plugin to the latest version, but after installation and activation, the dashboard still shows the old version (4.5.12) even though the newest available version is 4.8.5. The update seems to complete, but the version number remains the same and the plugin behaves as if it never updated.
Solution:
If you're experiencing this issue, we recommend you try registering a new site key:
1. Go to Plugins → Add New and click the Commercial tab. Then click 'Unregister WPML from this site'.
2. Once the page loads, click on 'Register WPML'. You will see a message asking you to enter the site key. Click on 'Get a key for this site'.
3. In your WPML account, complete the site key wizard and set it to 'Production site'.
4. Copy your new key and paste it in the Commercial tab. Afterward, you can delete your old site key in the WPML account.
If this solution does not resolve your issue or seems irrelevant due to being outdated or not applicable to your case, please open a new support ticket. We highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. For further assistance, visit our support forum at WPML Support Forum.
This is the technical support forum for WPML - the multilingual WordPress plugin.
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