This thread is resolved. Here is a description of the problem and solution.
Problem:
You are trying to create product filters using the WooCommerce Product Filters by Barn2 plugins for both English and Dutch pages on your site. While the Dutch page filter works fine using the shortcode
[product_filters id="1" layout="vertical"]
, the English page filter using the shortcode
[product_filters id="4" layout="vertical"]
does not work and shows a rotating loader icon without loading the filters.
Solution:
We have identified that the filters work correctly in the primary language with specific parameters in the Filter Group widget or shortcode. However, the filters are not fully compatible with WPML in the secondary language, which is a known limitation of the plugin. This issue arises particularly with attribute filters not displaying options correctly across all languages. We recommend two potential solutions:
1. Contact Barn2 to submit a feature request for full WPML integration, which could resolve this issue in a future update. You can submit your request here: https://barn2.com/support-center/plugin-feature-request/
2. Consider switching to a plugin that is already fully compatible with WPML, such as Annasta WooCommerce Product Filters. More information can be found here: https://wpml.org/plugin/annasta-woocommerce-product-filters
If this solution does not apply to your case, or if it becomes outdated, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If issues persist, please open a new support ticket with us for further assistance.
This is the technical support forum for WPML - the multilingual WordPress plugin.
Everyone can read, but only WPML clients can post here. WPML team is replying on the forum 6 days per week, 22 hours per day.
This topic contains 5 replies, has 0 voices.
Last updated by 6 days, 14 hours ago.
Assisted by: Bruno Kos.
