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Supporter timezone: Asia/Dhaka (GMT+06:00)

This topic contains 3 replies, has 2 voices.

Last updated by Prosenjit Barman 1 year, 8 months ago.

Assisted by: Prosenjit Barman.

Author Posts
December 19, 2023 at 9:41 am #15090375

volodymyrI

Hi,

I have a duplicate product. When I do changes in the original product like price, attribute values change on the duplicated product come into effect after some time or do not fo at all. For example, I activated the visibility of Brand value for the frontend. When I switch to the frontend view, I see changes for the original product but no changes for the duplicate one. Please see the screens attached below: one screen is an original product, and the second one is a duplicate product. Help, guys, I need a solution. Thank you!

reference link: site-name/product/uvlazhnjajushhij-blesk-dlja-gub-moisturizing-nutrition-protection-vigo-mini/

My site name you know.

original language.png
duplicate product .png
December 20, 2023 at 12:02 pm #15101765

Prosenjit Barman
WPML Supporter since 03/2023

Languages: English (English )

Timezone: Asia/Dhaka (GMT+06:00)

Hi There,
Thanks for contacting WPML Support.

I understand the issue you're having. Could you please provide details on how you've activated the visibility of Brand value for the frontend? If this is managed through a specific field, please let me know the name of the field and if possible, please share a screenshot of that field. We need to adjust the translation preference for that field to 'copy' so that any changes are immediately reflected in the translated version.

Looking forward to your response and I'll be happy to assist you further in this matter.

Best regards,
Prosenjit

December 20, 2023 at 2:54 pm #15103827

volodymyrI

Hi,

it is managed through custom attributes. I checked both lang versions in admin and can see the duplicate version doesn't have visibility on the frontend so it is not visible there. Through, I dont have a possibility to activate that checkbox as it is a duplicate. I need a solution for sync both languages any time a change in the original lang is done. Obviously, this is not possible. Please see the screenshots attached.

Screenshot at Dec 20 16-53-41.png
Screenshot at Dec 20 16-51-37.png
December 21, 2023 at 6:33 am #15106813

Prosenjit Barman
WPML Supporter since 03/2023

Languages: English (English )

Timezone: Asia/Dhaka (GMT+06:00)

Hi There,
Thank you so much for the clarification.

When translating a product in WooCommerce, the Attribute visibility option value is usually copied to the translated version, even when the translation is created by duplicating the original product. Could you please recheck by updating both the default product and its translation one more time? Here are the steps to follow:

1. Open the default product in the Editor.
2. Turn off the Attribute visibility option and then enable it again.
3. Look for the "save changes" button located below the Attribute box. Make sure to save the attributes before updating the Product.
4. After updating the Product, click on the update icon (curved arrow) in the Language meta section to see if the selected option value has been copied to the translated product.

Since the translation preference for that field is correctly configured, hopefully, it will help.

Let me know the update. I will be happy to take a closer look if you need further assistance in this matter.

Best regards,
Prosenjit

The topic ‘[Closed] Atributes dont sync between the languages’ is closed to new replies.