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This topic contains 1 reply, has 2 voices.

Last updated by Osama Mersal 4 months, 2 weeks ago.

Assisted by: Osama Mersal.

Author Posts
September 13, 2024 at 9:32 pm #16177853

CMS Test

Background of the issue:
I use the B2B King plugin. Before buying the WPML they confirmed to be 100% compatible with WPML. On the product page, I have a Product Information Table loaded as metadata (custom information). It works on the native language.

Symptoms:
When we translate the page, this table disappears.

Questions:
Why is the Product Information Table not appearing on the translated page?
How can I ensure the metadata is brought over to the translated page?

September 15, 2024 at 10:52 am #16179827

Osama Mersal
Supporter

Languages: English (English ) Arabic (العربية )

Timezone: Africa/Cairo (GMT+02:00)

Hi,

Thanks for contacting WPML forums support. I'll be glad to help you today.

First of all, sorry for the late reply; it was due to a higher workload.

1) Do you use the user visibility restriction? If yes, please check this page and try the workaround mentioned there.

2) Could you please share your Debug information with me?
You can read a detailed explanation about it here. (http://wpml.org/faq/provide-debug-information-faster-support)
The debug info will give me much information about how your site is configured.

Best regards,
Osama

The topic ‘[Closed] B2B King plugin: WPML is not bringing the Product Information table (metadata) to the translated pag…’ is closed to new replies.