This is the technical support forum for WPML - the multilingual WordPress plugin.
Everyone can read, but only WPML clients can post here. WPML team is replying on the forum 6 days per week, 22 hours per day.
This topic contains 30 replies, has 2 voices.
Last updated by Osama Mersal 4 years, 6 months ago.
Assisted by: Osama Mersal.
Author | Posts |
---|---|
March 28, 2021 at 5:17 pm #8417599 | |
pedroF-19 |
Tell us what you are trying to do? Is there any documentation that you are following? Is there a similar example that we can see? What is the link to your site? |
March 29, 2021 at 9:25 am #8420383 | |
Osama Mersal WPML Supporter since 02/2020
Languages: English (English ) Arabic (العربية ) Timezone: Africa/Cairo (GMT+03:00) |
Hi, Thanks for contacting WPML forums support. I’ll be glad to help you today. I could not access the page in the ticket. Could you please tell me if the Portuguese page is a duplicate of the English page? Thanks, |
March 29, 2021 at 9:32 am #8420447 | |
pedroF-19 |
Sorry the link is hidden link I'm not sure what you mean with Duplicate. It should be i guess. I made it the normal way on WPML. Let me know where i can send you the login informations plz |
March 29, 2021 at 9:43 am #8420681 | |
Osama Mersal WPML Supporter since 02/2020
Languages: English (English ) Arabic (العربية ) Timezone: Africa/Cairo (GMT+03:00) |
Hi. Could you please let me know what did you change on the English page? I would need to take a closer look at your site. So I would need to request temporary access (WP-Admin and FTP) Your next answer will be private, which means only you and I have access to it. ❌ Please backup your database and website ❌ ✙ I would additionally need your permission to de-activate and re-activate Plugins and the Theme and to change configurations on the site if needed. This is also a reason the backup is critical. Thanks for your cooperation Regards, |
March 29, 2021 at 10:03 am #8421129 | |
Osama Mersal WPML Supporter since 02/2020
Languages: English (English ) Arabic (العربية ) Timezone: Africa/Cairo (GMT+03:00) |
Hi, 1) Sure, please let me know when you finish the backup and kindly check the username and the password because it told me that they are not correct. 2) Kindly check edit the translated tours and see if the changes are applied to them. Thanks, |
March 29, 2021 at 10:24 am #8421293 | |
pedroF-19 |
Backup is done! Price changes are updated, but the tours (Courses) show in different order |
March 29, 2021 at 10:26 am #8421305 | |
pedroF-19 |
* in Portuguese translation Also there is a Course (Experiência Kitesurf) showing but its on Draft originally... Is there a way to refresh, update or create a new portuguese page without loosing the translations? |
March 29, 2021 at 10:29 am #8421317 | |
Osama Mersal WPML Supporter since 02/2020
Languages: English (English ) Arabic (العربية ) Timezone: Africa/Cairo (GMT+03:00) |
Hi, Thanks for confirming that the backup is done. Could you please check the access details because I get an error message. (Kindly check the attached screenshot) Thanks, |
March 29, 2021 at 10:34 am #8421369 | |
pedroF-19 |
please try again now |
March 29, 2021 at 10:35 am #8421377 | |
pedroF-19 |
should work now |
March 29, 2021 at 10:50 am #8421519 | |
Osama Mersal WPML Supporter since 02/2020
Languages: English (English ) Arabic (العربية ) Timezone: Africa/Cairo (GMT+03:00) |
Hi, Thanks for updating the access details. I've checked your site and found that the Courses page displays the courses according to their publish date, so I've changed the publish dates to match the original courses, and it should display correctly now. Kindly check it and let me know if it works correctly. For the "Experiência Kitesurf" course, I've set it as a draft, so it will not appear on the front end until you publish it again. Kindly check it. (hidden link) I hope this helps you. If you need further info, please let me know. Best regards, |
March 29, 2021 at 10:54 am #8421523 | |
pedroF-19 |
i see some changes 🙂 Actually i wanted a different order of the courses on all pages, but not sure how to achieve it. They should be on this order Private, Semi private, Supervision |
March 29, 2021 at 10:55 am #8421525 | |
pedroF-19 |
Got it, so i change the dates according what i need |
March 29, 2021 at 10:58 am #8421539 | |
Osama Mersal WPML Supporter since 02/2020
Languages: English (English ) Arabic (العربية ) Timezone: Africa/Cairo (GMT+03:00) |
Hi, Yes, exactly change the publish dates according to the order you want, and that should apply on the front end. Please let me know if it didn't work correctly. Best regards, |
March 29, 2021 at 11:04 am #8421607 | |
pedroF-19 |
Just a detail. There is a huge gap between last course and the footer. Where can i fix it? |