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Supporter timezone: Asia/Singapore (GMT+08:00)

This topic contains 2 replies, has 0 voices.

Last updated by Kor 2 months, 2 weeks ago.

Assisted by: Kor.

Author Posts
November 6, 2025 at 10:44 pm #17555725

emilR

Background of the issue:
I am trying to use Elementor to display a loop grid item on my website. Here is a video of what I was attempting: hidden link. The issue can be seen on this page: hidden link.

Symptoms:
The page is only showing in Danish, but I expected it to be available in both Danish and English.

Questions:
Why is the Elementor loop grid item not showing in English?
How can I make the page display in both Danish and English?

November 7, 2025 at 12:47 am #17555825

Kor
WPML Supporter since 08/2022

Languages: English (English )

Timezone: Asia/Singapore (GMT+08:00)

Thanks for your reply.

I will require temporary access (WP-Admin and FTP) to a test site where the problem has been replicated, if possible. This will enable me to provide better assistance and determine if any configurations need to be modified.

Please note that it is important to have a backup for security purposes and to prevent any potential data loss. You can use the UpdraftPlus plugin (https://wordpress.org/plugins/updraftplus/) to fulfill your backup requirements.

Your upcoming reply will be treated with confidentiality and will only be visible to you and me.

✙ To resolve the issue, I may need your consent to deactivate and reactivate plugins and the theme, as well as make configuration changes on the site if necessary. This emphasizes the significance of having a backup.

November 10, 2025 at 2:51 pm #17562987

Kor
WPML Supporter since 08/2022

Languages: English (English )

Timezone: Asia/Singapore (GMT+08:00)

Thanks for your reply. I've checked, and it looks like the setup is quite complex. When I edit the page using Elementor, that section is displayed using "[story_tag_pills taxonomy="story_tags"]" shortcode.

May I know where I can check the post query for this shortcode?

Screenshot_166.png

The topic ‘[Closed] elementor loop grid item not showing’ is closed to new replies.