This is the technical support forum for WPML - the multilingual WordPress plugin.
Everyone can read, but only WPML clients can post here. WPML team is replying on the forum 6 days per week, 22 hours per day.
| Sun | Mon | Tue | Wed | Thu | Fri | Sat |
|---|---|---|---|---|---|---|
| - | 9:00 – 13:00 | 9:00 – 13:00 | 9:00 – 13:00 | 9:00 – 13:00 | 9:00 – 13:00 | - |
| - | 14:00 – 18:00 | 14:00 – 18:00 | 14:00 – 18:00 | 14:00 – 18:00 | 14:00 – 18:00 | - |
Supporter timezone: America/Los_Angeles (GMT-07:00)
Tagged: Compatibility
This topic contains 18 replies, has 0 voices.
Last updated by Bobby 3 days, 11 hours ago.
Assisted by: Bobby.
| Author | Posts |
|---|---|
| February 20, 2026 at 5:14 pm #17839141 | |
|
janR-59 |
WPML ist simply not working with this setup and enfold. |
| February 20, 2026 at 6:40 pm #17839358 | |
|
Bobby WPML Supporter since 04/2015
Languages: English (English ) Timezone: America/Los_Angeles (GMT-07:00) |
Hi there, Thank you for reaching out to our team, I'll be happy to help see what is happening. There are no known issues with Enfold at the moment, also I will share the documentation from their team on how to translate Enfold with WPML for reference: To make sure I test correctly, can you please sahre with me a specific example that I can attempt to reproduce on your site so we are on the same page when testing. I would like to request temporary access (wp-admin and FTP) to your site to test the issue. **Before we proceed It is necessary to take FULL BACKUP of your database and your website. Providing us with access, you agree that a backup has been taken ** I often use the Duplicator plugin for this purpose: http://wordpress.org/plugins/duplicator/ NOTE: If access to the live site is not possible and the staging site does not exist please provide me with a duplicator package created with the duplicator plugin. Thank you, |
| February 23, 2026 at 6:54 pm #17844178 | |
|
Bobby WPML Supporter since 04/2015
Languages: English (English ) Timezone: America/Los_Angeles (GMT-07:00) |
Hi there, Thank you for sharing the above information, unfortunately the login link is no longer working. If possible to share username/password access details OR a non expiring link that would be great. |
| February 24, 2026 at 6:58 am #17844841 | |
|
janR-59 |
Hi Bobby please try this email as login: bobby2@onthegosystems.com Thanks |
| February 24, 2026 at 11:17 pm #17849008 | |
|
Bobby WPML Supporter since 04/2015
Languages: English (English ) Timezone: America/Los_Angeles (GMT-07:00) |
Thank you, the link actually worked well. I will update you as soon as I have feedback. |
| February 25, 2026 at 5:01 pm #17852486 | |
|
Bobby WPML Supporter since 04/2015
Languages: English (English ) Timezone: America/Los_Angeles (GMT-07:00) |
I was able to reproduce the issues, this will require further testing in a local environment. I will update you shortly with my findings |
| February 26, 2026 at 12:05 pm #17856358 | |
|
janR-59 |
Thank you. looking forward to it |
| February 26, 2026 at 7:29 pm #17857905 | |
|
Bobby WPML Supporter since 04/2015
Languages: English (English ) Timezone: America/Los_Angeles (GMT-07:00) |
I am currently testing this and found that removing avia-slideshow-inner class resolves the issue. Does this ring a bell at all? Maybe a slider that is added to the page? |
| February 26, 2026 at 8:05 pm #17857992 | |
|
Bobby WPML Supporter since 04/2015
Languages: English (English ) Timezone: America/Los_Angeles (GMT-07:00) |
Further reviewing this, the WPML->Settings->Custom Post Types sections are adjusted. There are certain fields that come with a "lock" icon, these fields should not be changed as that can cause issues with the way WPML will work an could cause issues. I have temporarily revert them to default settings, however, that alone is not solving the issue. See this screencast I recorded. It's as if a layer is added from another page on top of your translations. NOTE: I have never seen this before, especially with enfold which is 100% compatible with WPML. hidden link |
| February 27, 2026 at 10:59 am #17859453 | |
|
janR-59 |
Thanks, Bobby, but I am still lost. How do I solve this now having translated the pages (having used basically all credits) and no solution in mass-turning-off the on-top-layer. Please help |
| March 2, 2026 at 12:34 pm #17864470 | |
|
janR-59 |
Hi Bobby, any update on this matter? Appreciated, thanks |
| March 2, 2026 at 7:42 pm #17866248 | |
|
Bobby WPML Supporter since 04/2015
Languages: English (English ) Timezone: America/Los_Angeles (GMT-07:00) |
Hi there, If possible please share with me how this top layer is being added? I am escalating this further to our compatibility team, however, it would greatly help us and speed up the process if we know how this layer is being added and from where within the theme options or page builder. |
| March 4, 2026 at 9:18 am #17871069 | |
|
janR-59 |
Hi Bobby, there's is not much I can share as I don't know where this top layer comes from as it only appears in the translated pages. Thus, it must be something that happens during the translations. Thanks for your continues assistance in this matter |
| March 4, 2026 at 7:23 pm #17872837 | |
|
Bobby WPML Supporter since 04/2015
Languages: English (English ) Timezone: America/Los_Angeles (GMT-07:00) |
I have escalated this issue to our compatibility team, if possible please share with me the access details again as they are no longer working. It's best to share the username / password instead of a URL as I will be sharing this with an internal team. |
| March 9, 2026 at 4:33 pm #17882763 | |
|
Bobby WPML Supporter since 04/2015
Languages: English (English ) Timezone: America/Los_Angeles (GMT-07:00) |
Our compatibility team is working on this and I will update you here as soon as we have feedback. |

