Background of the issue:
I am working on a website using WPML. The English URL is hidden link and the Russian URL is hidden link. Both URLs can receive emails and content normally.
Symptoms:
The French URL hidden link and Spanish URL hidden link can only receive emails, but no content is displayed.
Questions:
How should I handle the issue where the French and Spanish URLs can only receive emails but no content is displayed?
Thanks for contacting us. I will require temporary access (WP-Admin and FTP) to a test site where the problem has been replicated, if possible. This will enable me to provide better assistance and determine if any configurations need to be modified.
Please note that it is important to have a backup for security purposes and to prevent any potential data loss. You can use the UpdraftPlus plugin (https://wordpress.org/plugins/updraftplus/) to fulfill your backup requirements.
Your upcoming reply will be treated with confidentiality and will only be visible to you and me.
✙ To resolve the issue, I may need your consent to deactivate and reactivate plugins and the theme, as well as make configuration changes on the site if necessary. This emphasizes the significance of having a backup.
Thanks for your reply. I've checked your footer template here hidden link using the Advanced translation Editor, and I noticed that you've translated the shortcode that is required to display the email contents as shown in the attached screenshot, and I've corrected it for you. Could you retry now?
Hello dear, thank you for your reply.
I tested the forms at the bottom of “hidden link and “hidden link but I still cannot see the content in the email. Please help me, thank you.
Additionally, how can I check if other pages may have the same issue?
Thank you, and have a pleasant weekend.
