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Hello,

Could this be the issue you are facing?
https://wpml.org/documentation/support/translating-urlencoded-shortcodes/

It would also be very helpful if you could provide us with WPML debugging information.
More information here:
https://wpml.org/de/faq/provide-debug-information-faster-support/

Best regards
Andreas

Hello,

In your case, this seems to be an issue with Bold Builder. Maybe using the same documentation I mentioned earlier might help in this case. If you need me to take a look at it, please let me know. I can also provide a WPML test site on which we can recreate the issue.

For now:

It seems the minimum requirements on the server are not met:
https://wpml.org/en/home/minimum-requirements/

Could you please increase the WordPress memory limit (WP Memory Limit) to at least 256 MB? WPML requires at least 128 MB.
Your current values ​​are:

PHP Memory Limit 256 MB
WP Memory Limit 40 MB

To do this, you need to connect to your website's server and open the wp-config.php file in a text editor. The file is located in the WordPress root directory.

Add this code to the wp-config.php file to increase WordPress's memory:

define ('WP_MEMORY_LIMIT', '256M');

Add this just before this comment:

// That's all, stop editing! Happy blogging.

The current values ​​can be viewed under WPML > Support > WordPress.

These settings can be restricted directly by your hosting provider. Therefore, I recommend contacting them and asking them to change them directly if the changes are not applied immediately.

Best regards,
Andreas