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This topic contains 3 replies, has 3 voices.

Last updated by Dražen 9 months, 2 weeks ago.

Author Posts
April 11, 2024 at 4:00 pm #15510380

shadiK

I am trying to: I bought a pay later for credit

Link to a page where the issue can be seen: admin of ae.mynteq.com

I expected to see: i expect to get 1 or two email

Instead, I got:
Look, i though my phons and notebooks will burn out of klinking.
In my email box i got bunch of same email as confimration!!!!!!!!!!!!!!

image_2024-04-11_17-59-09.png
April 11, 2024 at 6:03 pm #15510717

Andreas W.
Supporter

Languages: English (English ) Spanish (Español ) German (Deutsch )

Timezone: America/Lima (GMT-05:00)

Hello,

Could you please send us a screenshot of the content of this e-mail?

Best regards
Andreas

April 12, 2024 at 5:35 am #15511302

shadiK

Please check the attachment

Thank you

Screenshot_20.jpg
April 12, 2024 at 6:41 am #15511461

Dražen
Supporter

Languages: English (English )

Timezone: Europe/Zagreb (GMT+01:00)

Hi,

Thank you for contacting WPML support. While you are waiting for one of my colleagues to take this ticket and work on it, let me provide you with the first debugging steps and try to help with the issue quickly.

As I can see these emails are coming from the Stripe checkout payment gateway enabled on your website via WooCommerce settings, it is not related to WPML. If all of the emails are the same as the one you shared, then I advise checking with Stripe plugin support on why you received so many, it is not triggered or related to WPML.

Hope this makes sense.

Regards,
Drazen

April 12, 2024 at 11:26 am #15512668

shadiK

Thank allot to let us know the source of the issue, thank you