Background of the issue:
I am trying to update the translation for my homepage content on my website hidden link. I have updated the content in English and translated it to Spanish. hidden link
Symptoms:
The content on the Spanish page is still outdated despite updating the translation.
Questions:
Is there anything pending on my end to complete this update of content on the ES page?
I found that saving the page using the WordPress editor instead of ATE editor seems to resolve the problem. So the issue is somehow related to the advanced translation editor, and I'm seeing an error in the ATE error log about the XLIFF file. I'd like to enable the debug log so that we can see if there are any more details about errors that are happening. Is it okay to instal the File Manager plugin and enable debug log? Or perhaps you would prefer to enable it and then check the logs and paste the most recent error here.
I believe that we have located a bug on our side that is causing the page to be stuck. Our developers are working on a fix and we will send an updated as soon as it is ready. In the meantime, you can try using manual translation to save the page. You can do this by editing the original page, in the Langauges box, click the WordPress icon to edit with WordPress instead of the translation dashboard or WPML editor. I'll update here as soon as I can.
Please check and see if you are now able to complete the translation that was previously stuck in progress. We have deployed a fix that should have redelivered the translation, however in some cases it may require you to go to WPML -> SUpport -> Troubleshooting and click the button to synchronize translation jobs.
Please let me know if you are still having trouble and if so, we will be happy to investigate further.
