Background of the issue:
I am trying to use the Divi Theme Builder with the WPML Multilingual CMS plugin enabled on the Erdheim Chester website. The issue can be seen at hidden link.
Symptoms:
The Divi Theme Builder takes several minutes to load or save changes when the WPML Multilingual CMS plugin is active. Performance returns to normal when the plugin is disabled.
Questions:
What might be causing the performance slowdown when WPML is enabled?
How can I resolve the performance issues with the Divi Theme Builder?
I’ve completed all the tests recommended by your AI chat assistant. The issue still persists: when the WPML Multilingual CMS plugin is disabled, the Divi Theme Builder works perfectly. When it’s enabled, the builder becomes extremely slow to load and save changes.
At this point, we’d really appreciate it if your team could step in directly. We don’t have the capacity to continue troubleshooting on our own, especially as all other plugins are functioning normally. We’ve already spent considerable time following all the suggested steps.
We’re happy to provide login credentials so you can access the site and investigate the issue directly. Please let us know the best way to share that securely, and we’d appreciate it if this could be resolved as soon as possible.
Thank you for contacting WPML support. I'd be happy to assist you on this issue.
Could you share a staging site where we can test this? We’d like to disable plugins, make some changes, and run a few tests. It’s not possible to do this on the live site.
I would need to check your site settings once, for this I would need temporary access (wp-admin and ftp) to your site.
So could you please provide me with those details, you will find the needed fields for this below the comment area when you log in to leave your next reply. hidden link
