This thread is resolved. Here is a description of the problem and solution.
Problem:
The client reported two issues: firstly, the English flag button was not redirecting to the English version of the site but instead was redirecting back to the Italian homepage. Secondly, the site encountered a critical error upon refreshing, which only occurred when WPML plugins were active.
Solution:
We first addressed the redirection issue by identifying that some English pages were not correctly linked as translations of the Italian pages. We recommended deleting unnecessary English pages and correctly linking the remaining ones to their respective Italian versions.
For the critical error, we suggested updating all themes and plugins to their latest versions to rule out conflicts with outdated software. After updates, we performed additional fixes to the database, which resolved the issues.
Please note that this solution might be outdated or not applicable to your specific case. We highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the problem persists, please open a new support ticket at WPML support forum for further assistance.
This is the technical support forum for WPML - the multilingual WordPress plugin.
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This topic is split from https://wpml.org/forums/topic/ritical-error-with-wpml-active/
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Last updated by 1 month, 2 weeks ago.
Assisted by: Dražen.
