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This topic contains 14 replies, has 0 voices.

Last updated by idlS 2 weeks, 2 days ago.

Assisted by: Dražen.

Author Posts
October 7, 2025 at 1:43 pm #17464067

idlS

Hi Drazen, thank you. I have to do this for each slider?. Please help me with my other issues:
How can I translate call to action buttons of 10Web widget?
How can I translate Form of 10Web widget?

I can give you access to my account if needed.

Regards,

October 7, 2025 at 1:47 pm #17464076

Dražen
Supporter

Languages: English (English )

Timezone: Europe/Zagreb (GMT+02:00)

Hello,

please recreate same issue on a new page with same widgets on a test site that I have provided and I will check further.

You can access the WordPress dashboard using the link below:

- hidden link

Regards,

Drazen

October 8, 2025 at 3:48 am #17465677

idlS

Hi Drazen, I did not find the call to action and form widgets in your system. I do not know if those are from 10Web directly. I can give you access to my account so you can check it out the issue. I only need your email to do this.

premium widget.png
October 8, 2025 at 5:58 am #17465779

Dražen
Supporter

Languages: English (English )

Timezone: Europe/Zagreb (GMT+02:00)

Hello,

sure, but please use one of your email / admin account and share that credentials for security reasons.

Regards,
Drazen

October 8, 2025 at 10:24 pm #17469197

idlS

Hi Drazen, please confirm if you did not have any problem to enter the site.

October 9, 2025 at 6:27 am #17469496

Dražen
Supporter

Languages: English (English )

Timezone: Europe/Zagreb (GMT+02:00)

Hello,

thanks.

I can not login, as I get: "Unknown email address. Check again or try your username."

Please also share what part is not translating and on which URL.

Regards,
Drazen

October 9, 2025 at 2:53 pm #17471913

idlS

Hi Drazen, please make private the ticket so I can send you a new link to signup.. Here I attach you the images of the parts that have not been translated but you can also see them when you click the option to translate de web page into spanish at the buttom located in the upper right corner. Link of web page: hidden link

CTA 1.png
CTA 2 -3.png
CTA 4.png
FORM 1.png
FORM 2.png
October 9, 2025 at 4:31 pm #17472177

idlS

Hi Drazen, are you still there?

October 10, 2025 at 1:37 am #17473214

idlS

Hi Drazen, since I have not heard from you, here I send you de log in url: hidden link. I have been testing the email account and works perfectly. Please your help with this problem.

October 10, 2025 at 10:09 am #17474062

Dražen
Supporter

Languages: English (English )

Timezone: Europe/Zagreb (GMT+02:00)

Hello,

thanks for getting back.

Sure, here is private reply and provide a login credentials I can use.

Regards,
Drazen

October 10, 2025 at 10:47 am #17474143

Dražen
Supporter

Languages: English (English )

Timezone: Europe/Zagreb (GMT+02:00)

Hello,

just make it clear, I need login and credentials for your website administration, not hosting panel.

This is your admin URL: hidden link

Regards,
Drazen

October 10, 2025 at 1:03 pm #17474557

idlS

Hi Drazen, I cannot give you access only to wordpress but to enter into wordpress platform is easy once you have enter to the hosting you have to click the websites button on the left and then the wordpress icon bottom on the only website. I have attached an image so you can see the location of this items.

The Url, username and password I gave you before are the same and works perfectly. Please let me know If you have any problems ASAP.

Thank you in advance!

October 10, 2025 at 1:03 pm #17474558

idlS

Here is the image

wordpress_.png
October 11, 2025 at 4:17 pm #17476599

idlS

Hi Drazen, please send me an update of this issue

October 13, 2025 at 6:09 am #17478306

Dražen
Supporter

Languages: English (English )

Timezone: Europe/Zagreb (GMT+02:00)

Hello,

thanks for getting back and my sorry for delay, as I do not work over the weekend.

I have checked now your website and I can see in Spanish all the content fine translated, so I guess you have managed to fix it or someone else from support helped.

- hidden link

Let me know if there is anything else I can do for you.

Regards,
Drazen