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Supporter timezone: Asia/Yerevan (GMT+04:00)

This topic contains 3 replies, has 0 voices.

Last updated by Christopher Amirian 8 hours, 35 minutes ago.

Assisted by: Christopher Amirian.

Author Posts
March 6, 2026 at 5:29 pm #17878276

simeonN-2

I want to add a different phone for one of the languages. It doesnt appear in the ATE

March 9, 2026 at 6:49 am #17880678

Christopher Amirian
WPML Supporter since 07/2020

Languages: English (English )

Timezone: Asia/Yerevan (GMT+04:00)

Hi,

Welcome to WPML support. Would you please go to the Advanced Translation Editor and in the top section, search for the Phone number and see if it appears for translation?

https://wpml.org/faq/how-to-translate-links/

If the issue persists, please create a dummy page and only add the widget in question and the phone number, get back to us with the link to the dummy page.

I'd appreciate it if you could give me the URL/User/Pass of your WordPress dashboard after you make sure that you have a backup of your website.
It is absolutely important that you give us a guarantee that you have a backup so if something happens you will have a point of restore.

Make sure you set the next reply as private.

That way I will be able to see the code under the hood and try to provide you with custom XML code that will force WPML to understand that phone number for translation.

Thanks.

March 16, 2026 at 7:27 am #17898790

simeonN-2

Hello! The phone doesn’t appear.
I will get back to you in a couple of days!

March 16, 2026 at 7:54 am #17898819

Christopher Amirian
WPML Supporter since 07/2020

Languages: English (English )

Timezone: Asia/Yerevan (GMT+04:00)

Hello,

I'd be happy to check. I'd appreciate it if you could give me the URL/User/Pass of your WordPress dashboard after you make sure that you have a backup of your website.
It is absolutely important that you give us a guarantee that you have a backup so if something happens you will have a point of restore.

Make sure you set the next reply as private.

Please tell me which page to check and I will try to see if I can find a way.

Thanks.