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This topic contains 3 replies, has 1 voice.

Last updated by Kor 1 month, 2 weeks ago.

Assisted by: Kor.

Author Posts
May 15, 2025 at 12:09 pm #17036685

nicholasH-9

Background of the issue:
I am trying to create a Spanish version of the page hidden link. The issue can be seen on the page hidden link.

Symptoms:
Instead of seeing the expected Spanish version, I am encountering an issue where images are not loading for background images. And the rest of the content is not loading.

Questions:
Why are the background images not loading on the Spanish version of the page?
Why is only the Spanish version of the page resulting in errors?

May 15, 2025 at 2:34 pm #17037479

Bruno Kos
WPML Supporter since 12/2018

Languages: English (English ) German (Deutsch ) French (Français )

Timezone: Europe/Zagreb (GMT+02:00)

Hi.

The site has a Maintenance mode on, can you disable it temporarily so we could check the issue?

May 15, 2025 at 6:04 pm #17038370

nicholasH-9

Maintenance mode is now turned off.

May 19, 2025 at 7:32 am #17046652

Kor
WPML Supporter since 08/2022

Languages: English (English )

Timezone: Asia/Singapore (GMT+08:00)

Thanks for contacting us. I can see the issue you had here: hidden link .

I will need to closely examine your website. Therefore, I will require temporary access (WP-Admin and FTP) to a test site where the problem has been replicated, if possible. This will enable me to provide better assistance and determine if any configurations need to be modified.

Please note that it is important to have a backup for security purposes and to prevent any potential data loss. You can use the UpdraftPlus plugin (https://wordpress.org/plugins/updraftplus/) to fulfill your backup requirements.

Your upcoming reply will be treated with confidentiality and will only be visible to you and me.

✙ To resolve the issue, I may need your consent to deactivate and reactivate plugins and the theme, as well as make configuration changes on the site if necessary. This emphasizes the significance of having a backup.