Url is not changing in different language

This thread is resolved. Here is a description of the problem and solution.

Problem:
You are trying to translate the URL in the bottom navigation bar on mobile, which is sourced from the theme. Despite using WPML, the URLs display the default language instead of the translated versions.
Solution:
We successfully resolved a similar issue on a test site. Here’s how you can do it:
1. Navigate to Admin Texts within your WPML settings.
2. Search for 'shop' or the relevant term that corresponds to your URL.
3. Add all instances of the URL found to the string translation.
4. Translate these URLs into the desired languages.

This approach should ensure that the URLs in your mobile navigation bar display in the correct translated language.

Please note that this solution might be outdated or not applicable to your specific case. We highly recommend checking the related known issues, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the issue persists, please open a new support ticket.

This is the technical support forum for WPML - the multilingual WordPress plugin.

Everyone can read, but only WPML clients can post here. WPML team is replying on the forum 6 days per week, 22 hours per day.

Tagged: Compatibility

This topic contains 5 replies, has 2 voices.

Last updated by innovexA 4 months ago.

Assisted by: Lauren.

Author	Posts
September 13, 2024 at 12:57 pm #16175563
innovexA	Background of the issue: I am trying to translate the URL in the bottom nav bar on mobile, which is coming from the theme. I have used WPML to translate the URL, but it still shows the default ones instead of the translated ones. Symptoms: The URL in the bottom nav bar on mobile is not changing to the translated version. Questions: Why is the URL in the bottom nav bar not showing the translated version? How can I ensure the translated URLs are displayed in the bottom nav bar on mobile?
September 13, 2024 at 2:34 pm #16176344
Lauren Supporter Languages: English (English ) Timezone: America/New_York (GMT-05:00)	I actually got it working on the test site. hidden link in the mobile version, if you click the shop or wishlist icons, it loads correctly to the Spanish version. I resolved it by going to the Admin Texts, searching for shop, and adding both instances of the URL to string translation and then translating them.
September 13, 2024 at 2:40 pm #16176379
innovexA	I did the same thing even I put the translated urls also but its not working
September 13, 2024 at 2:44 pm #16176391
innovexA	can you help me to do the same I can give you a dashboard login also
September 13, 2024 at 4:55 pm #16177072
Lauren Supporter Languages: English (English ) Timezone: America/New_York (GMT-05:00)	I would like to request temporary access (wp-admin and FTP) to your site to take better look at the issue. You will find the needed fields for this below the comment area when you log in to leave your next reply. The information you will enter is private which means only you and I can see and have access to it. Our Debugging Procedures I will be checking various settings in the backend to see if the issue can be resolved. Although I won't be making changes that affect the live site, it is still good practice to backup the site before providing us access. In the event that we do need to debug the site further, I will duplicate the site and work in a separate, local development environment to avoid affecting the live site. Privacy and Security Policy We have strict policies regarding privacy and access to your information. Please see: https://wpml.org/purchase/support-policy/privacy-and-security-when-providing-debug-information-for-support/ IMPORTANT - Please make a backup of site files and database before providing us access. - If you do not see the wp-admin/FTP fields this means your post & website login details will be made PUBLIC. DO NOT post your website details unless you see the required wp-admin/FTP fields. If you do not, please ask me to enable the private box. The private box looks like this: hidden link
September 14, 2024 at 6:21 am #16178280
innovexA	Hello any update?