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WordPress 6.7 has introduced a new issue that impact translations, please update WooCommerce and WPML to the latest versions before you report issues. More about this here - https://wpml.org/errata/php-error-wp-6-7-notice-function-_load_textdomain_just_in_time-was-called/
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Supporter timezone: Europe/Bucharest (GMT+02:00)

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Last updated by Mihai Apetrei 1 day, 1 hour ago.

Assisted by: Mihai Apetrei.

Author Posts
November 30, 2024 at 9:33 pm #16462338

philippeB-68

Background of the issue:
I have a website in 3 languages (French, German, and English) using WooCommerce. I do not like the translations of the WooCommerce plugin in German, as it is using the Du-form instead of the polite form. I would like to change these strings, but I cannot locate them.

Symptoms:
The search does not retrieve the specific string I am looking for.

Questions:
Is there a way I can modify the WooCommerce plugin translations using WPML?

November 30, 2024 at 11:53 pm #16462373

Mihai Apetrei
Supporter

Languages: English (English )

Timezone: Europe/Bucharest (GMT+02:00)

Hi there.

1. Can you please share the URL where I can see an example of the string that you want to change?

2. Can you also please let me know the exact phrase that you want to change?

3.I would like to kindly request temporary access (wp-admin and FTP) to your site in order to thoroughly examine the issue. The necessary fields can be found below the comment area. When you log in to leave your next reply, please be assured that the information you enter is private and will only be visible to you and me.

Our Debugging Procedures

I will thoroughly review various settings in the backend to determine if the issue can be resolved. While I will not make changes that affect the live site, it is still advisable to back up the site before granting us access. Should further debugging be necessary, I will create a duplicate and work in a separate, local development environment to avoid any impact on the live site.

Privacy and Security Policy

We have stringent policies in place regarding privacy and access to your information. For more details, please refer to: https://wpml.org/purchase/support-policy/privacy-and-security-when-providing-debug-information-for-support/

IMPORTANT

- Prior to granting us access, please ensure that the site files and database are backed up.

If you do not see the wp-admin/FTP fields, please refrain from posting your website details as they will be made public. Kindly request me to enable the private box if you do not see the required wp-admin/FTP fields. You can find the private box by following this link: hidden link

I will await your response.

Kind regards,
Mihai Apetrei

December 2, 2024 at 12:36 pm #16466035

Mihai Apetrei
Supporter

Languages: English (English )

Timezone: Europe/Bucharest (GMT+02:00)

Hi, and thank you for the credentials.

I can confirm that I was able to log in successfully.

I am spending more time on this and will get back to you as soon as I have more feedback.

I will leave the ticket assigned to myself for now.