Woocommerce update crashes the site, deactivation of WPML multlingual cms fixes it

This is the technical support forum for WPML - the multilingual WordPress plugin.

Everyone can read, but only WPML clients can post here. WPML team is replying on the forum 6 days per week, 22 hours per day.

This topic contains 0 replies, has 1 voice.

Author	Posts
August 13, 2025 at 11:54 pm #17319379
kingsleyN	Background of the issue: I was not trying anything specific; everything was working perfectly and configured fine. I updated WooCommerce and WooPayments, and my site crashed with an internal server error. Deactivating all the plugins one by one revealed that disabling the WPML Multilingual CMS plugin fixes the problem. Link to a page where the issue can be seen: hidden link Symptoms: The site crashes with an internal server error after updating WooCommerce and WooPayments. Disabling the WPML Multilingual CMS plugin resolves the issue. Additionally, a 500 Internal Server Error was encountered while trying to use an ErrorDocument to handle the request. Questions: Why does the site crash with an internal server error after updating WooCommerce and WooPayments? How can I resolve the issue without disabling the WPML Multilingual CMS plugin?
August 14, 2025 at 3:48 pm #17321585
kingsleyN	Not sure what happened but i tried reenabeling all the wpml related plugins and the site does not crash. If it happens again I will open a new ticket