WPML’s Advanced Translation Editor is enabled but not activated

This thread is resolved. Here is a description of the problem and solution.

Problem:
The client is experiencing an issue where the message 'WPML’s Advanced Translation Editor is enabled but not activated. Go to WPML Translation Management Dashboard to resolve the issue.' keeps appearing, despite having all required plugins installed and settings configured.
Solution:
1. Ensure that a normal user account is created for troubleshooting purposes.
2. Add the first and last name to the user’s profile.
3. Switch from the Classic Editor to the Advanced Translation Editor to activate it properly.

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Tagged: ATE

This topic contains 2 replies, has 0 voices.

Last updated by Paola Mendiburu 2 months, 3 weeks ago.

Assisted by: Paola Mendiburu.

Author	Posts
July 31, 2025 at 8:20 am #17284010
Omar Zain	Background of the issue: I am trying to translate content on our website using WPML. We have installed all the required plugins and configured the settings properly. Symptoms: The message 'WPML’s Advanced Translation Editor is enabled but not activated. Go to WPML Translation Management Dashboard to resolve the issue.' keeps appearing. Questions: What is causing the issue with the Advanced Translation Editor not being activated? How can we resolve the issue with the Advanced Translation Editor? To help clarify the issue, we have recorded a video demonstrating the exact steps and the error message: 👉 hidden link Additionally, here are the dashboard credentials in case you need to access the backend for investigation: We would really appreciate your support in resolving this issue as soon as possible. Looking forward to hearing from you.
July 31, 2025 at 9:21 am #17284473
Paola Mendiburu WPML Supporter since 11/2020 Languages: English (English ) Spanish (Español ) Italian (Italiano ) Timezone: Europe/Madrid (GMT+02:00)	Hi there! In order to solve the problem, could you please try to create a normal user for me? That way I can add name and last name to user. I have enable the following answer as private. The private box looks like this: hidden link
July 31, 2025 at 1:44 pm #17285247
Paola Mendiburu WPML Supporter since 11/2020 Languages: English (English ) Spanish (Español ) Italian (Italiano ) Timezone: Europe/Madrid (GMT+02:00)	Thanks! I’ve added the user’s first and last name. Then, I switched to the Classic Editor and back to the Advanced Translation Editor. Everything is working correctly now.