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This topic contains 5 replies, has 1 voice.

Last updated by Noman 1 year, 1 month ago.

Assisted by: Noman.

Author Posts
February 15, 2025 at 6:11 pm #16709467

bacemc

Background of the issue:
I am trying to access the WPML plugin on my site hidden link to translate content. but I have a 404 page not found

Symptoms:
When I click on 'wpml' in the menu, it shows a 404 page not found error.

Questions:
Why does clicking on 'wpml' in the menu lead to a 404 error?
How can I access WPML to translate content?

February 15, 2025 at 6:11 pm #16709474

bacemc

hi

February 15, 2025 at 6:31 pm #16709518

bacemc

/tm/menu/main.php leads to 404 page not found

February 16, 2025 at 10:29 am #16710357

Noman

Hi,

Thank you for contacting WPML Support. Could you please follow the below steps and see if this resolves the issue:

1. The current WP Memory Limit on your site is 40MB. The WP memory limit needs to be increased, it's different from PHP memory. PHP memory is fine but WordPress uses 40MB as default in your site. The minimum requirements for WPML are 128MB: https://wpml.org/home/minimum-requirements/

Please add this line to your wp-config.php file to increase WP memory, wp-config.php file is located in the root of your WP install:

/* WP Memory Limit */
define('WP_MEMORY_LIMIT', '256M');

You can add it anywhere in your file. I recommend placing it right before the following line:

/* That's all, stop editing! Happy blogging. */

2. Resave permalinks from the Settings >> Permalinks page by pressing the Save Changes button.

3. Clear all sorts of cache from your site/server/CDN and see if this resolves the issue.

4. If the issue persists, please try to access WPML >> Translation Management page using another browser and see if this resolves the issue.

Kindly let me know the results,
Thank you

February 19, 2025 at 8:01 am #16722512

bacemc

hi dear , this is not true . i checked the support section of wpml and my Max memory limit 512M also Min memory limit is set to 512M

February 19, 2025 at 11:01 am #16723693

Noman

Thanks for getting back to me. Yes you are right about PHP Memory but WP Memory is different than PHP Memory. WP Memory Limit is shown as 40M in provided debug info. So can you please try to add given line in the wp-config.php file as a test?

Please take complete backup for your database and website before editing file.

Also please follow Step 2, 3, 4 as well from my last message (if you have not tried already) and please let me know the results after trying those important steps. In such cases these steps usually solve the problem.

Looking forward to help you solve this.
Thank you

The topic ‘[Closed] 404 error’ is closed to new replies.