Skip Navigation

This thread is resolved. Here is a description of the problem and solution.

Problem:
The client is using the WCFM - WooCommerce Multivendor Marketplace plugin along with its additional plugins. After exporting translations from Polylang to WPML, some Hebrew strings were mistakenly recognized as English. The client attempted to correct this using the 'Change language of selected strings' feature in WPML, but this led to further issues. Specifically, the menu item 'Store Vendors' in English was incorrectly changed to 'Store Name Vendors', and in Hebrew, it appeared as 'Vendors שם החנות'.
Solution:
We recommend locating the strings in question within WPML > String Translation. From there, change the default language of the string to a language that is not currently set up on the site. This will allow you to add a 'translation' for the English language, effectively correcting the string in both languages.

If this solution does not resolve the issue, or if it seems outdated or irrelevant to your current setup, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. Should further assistance be needed, please do not hesitate to open a new support ticket with us at WPML support forum.

This is the technical support forum for WPML - the multilingual WordPress plugin.

Everyone can read, but only WPML clients can post here. WPML team is replying on the forum 6 days per week, 22 hours per day.

Tagged: 

This topic contains 1 reply, has 2 voices.

Last updated by Mihai Apetrei 4 months, 1 week ago.

Assisted by: Mihai Apetrei.

Author Posts
August 13, 2024 at 11:45 am #16064394

rayaA

Background of the issue:
I have WCFM - WooCommerce Multivendor Marketplace plugin and its additional plugins (Frontend Manager, Groups & Staffs, Ultimate, Membership) installed. I added some translations to Hebrew in Polylang and then exported them to WPML. During this process, some of the String Translation in Hebrew for some reason were recognized as English. I used the 'Change language of selected strings' to fix that, but somehow during the process something got messed up.

Symptoms:
When I access the main plugin page (Marketplace tab in the left menu) in English, the 7th item on the menu is supposed to be 'Store Vendors' but now it is 'Store Name Vendors'. When switching to Hebrew, this menu item is 'Vendors שם החנות'. I am suspecting that at some stage I somehow replaced the original plugin String of "Store" to "Store Name".

Questions:
How can I revert the menu item in English to be 'Store Vendors' instead of 'Store Name Vendors'? The original English string are not editable, only the translations are editable.
How can I remove the Hebrew translation for this specific menu item?

August 13, 2024 at 12:10 pm #16066094

Mihai Apetrei
Supporter

Languages: English (English )

Timezone: Europe/Bucharest (GMT+02:00)

Hi there.

Before this ticket gets assigned to one of my colleagues, I will try to help.

As long as you can find the strings in WPML > String Translation, you can change the default language of the string to one that you don't even have set up on the site yet and then it will allow you to also add a "translation" for the English language.

I hope that you will find this information helpful.

Mihai Apetrei

August 13, 2024 at 12:16 pm #16066107

rayaA

I found the place where to change the original string within the plugin's settings