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This thread is resolved. Here is a description of the problem and solution.

Problem:
The client is experiencing an issue where the German language version of their site has stopped working, potentially due to a cache or plugin error.
Solution:
We have tested the German version of the site and confirmed that it is functioning properly. We navigated through the pages without encountering any issues. It's possible that the problem might have been a temporary cache issue that resolved itself. If you're still experiencing this issue, we recommend clearing your site's cache. Additionally, ensure that all plugins and themes are updated to their latest versions. If the problem persists, please check our known issues page and verify if there's a related issue. If none of these steps resolve the issue, we highly recommend opening a new support ticket.

This solution might be irrelevant if it's outdated or not applicable to your case. We highly recommend checking related known issues, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the issue persists, please contact our support team for further assistance.

This is the technical support forum for WPML - the multilingual WordPress plugin.

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Last updated by Andrey 6 months ago.

Assisted by: Andrey.

Author Posts
June 26, 2025 at 7:45 am #17171739

szymonB-4

Background of the issue:
I am trying to resolve an issue with the German language site: hidden link, which has stopped working. All pages and language versions are managed on the CMS: hidden link. Only the German language version is not functioning.

Symptoms:
The German language site: hidden link has stopped working. It seems to be a problem with the site cache or a plugin error.

Questions:
Can you advise on resolving the issue with the German language site not working?
Is there a known issue with WPML that could cause a single language version to stop working?

June 26, 2025 at 6:56 pm #17175020

Andrey
WPML Supporter since 06/2013

Languages: English (English ) Russian (Русский )

Timezone: Europe/Kyiv (GMT+02:00)

Thank you for contacting WPML support.

I have tested your website, and I can confirm that the German version is functioning properly. I have also navigated through the pages. What am I missing?

I have attached a screenshot for your reference.

Screenshot-2025-06-26-at-21-53-04.png