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[Resolved] Cancel Skrivanek translation Jobs

This thread is resolved. Here is a description of the problem and solution.

Problem:
The client de-authenticated Skrivanek and deleted the connection, but all translation jobs are still pending and cannot be canceled, showing the error: 'This action does not apply to any of the selected translation jobs'.
Solution:
If you're experiencing this issue, we recommend you try the following steps:
First, check if the translation job can be canceled:
1. Go to WPML → Translation Management → Jobs.
2. Check whether the translation jobs are listed there and see if you can cancel them.
If you are unable to cancel the job from there:
1. Go to WPML → Translation Management.
2. Select the page for which you want to cancel the translation job.
3. Send it again for translation.
4. Choose Translate myself, and you should then be able to translate it manually from WPML → Translations.

If this solution does not apply to your case, or if it seems outdated, please open a new support ticket. We highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. For further assistance, you can also visit our support forum at WPML Support Forum.

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This topic contains 1 replies, has 0 voices.

Last updated by sergejsF 1 month ago.

Assisted by: Shekhar Bhandari.

Author Posts
March 12, 2026 at 10:09 am #17891651

sergejsF

We wanted to cooperate with Skrivanek. They gave us the API token and asked us to assign all content translation to them. So we did. The translation price was not accepted by the client, so it was a no-go. We de-authenticated Skrivanek and deleted the connection. But all jobs are hanging on them and we cannot cancel the jobs because they give a following error: This action does not apply to any of the selected translation jobs
How can we cancel the jobs and continue with classic auto-translation?

March 13, 2026 at 6:21 am #17894264

Shekhar Bhandari
WPML Supporter since 03/2015

Languages: English (English )

Timezone: Asia/Kathmandu (GMT+05:45)

Hello,

Thank you for contacting WPML support. I’ll be happy to assist you with this issue.

Please try the following steps:

First, check if the translation job can be canceled:

1. Go to WPML → Translation Management → Jobs.
2. Check whether the translation jobs are listed there and see if you can cancel them.

If you are unable to cancel the job from there:

1. Go to WPML → Translation Management.
2. Select the page for which you want to cancel the translation job.
3. Send it again for translation.
4. Choose Translate myself, and you should then be able to translate it manually from WPML → Translations.

Please let me know if this resolves the issue.

Thank you.
March 13, 2026 at 9:38 am #17894898

sergejsF

It's a workaround, but I think it worked
So thank you, the result has been achieved.
Thank you