Copyrights Bottom Footer Not Appearing

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Supporter timezone: America/New_York (GMT-04:00)

Tagged: Compatibility

This topic contains 0 replies, has 0 voices.

Last updated by Lauren 13 hours, 29 minutes ago.

Assisted by: Lauren.

Author	Posts
March 18, 2025 at 7:20 pm #16832184
ahmedH-37	Background of the issue: I am trying to have the copyright footer appear in the French version of my website. The issue can be seen on this page: hidden link. Symptoms: The copyright footer does not appear in the French version, even though the strings are already translated. The entire bottom footer is missing. Questions: Why is the copyright footer not appearing in the French version? How can I ensure the footer appears as it does on the English page? The copyright footer is set in Appearance - Customizer - Footer
March 18, 2025 at 7:39 pm #16832303
Lauren Supporter Languages: English (English ) Timezone: America/New_York (GMT-04:00)	I would like to request temporary access (wp-admin and FTP) to your site to take better look at the issue. You will find the needed fields for this below the comment area when you log in to leave your next reply. The information you will enter is private which means only you and I can see and have access to it. Our Debugging Procedures I will be checking various settings in the backend to see if the issue can be resolved. Although I won't be making changes that affect the live site, it is still good practice to backup the site before providing us access. In the event that we do need to debug the site further, I will duplicate the site and work in a separate, local development environment to avoid affecting the live site. Privacy and Security Policy We have strict policies regarding privacy and access to your information. Please see: https://wpml.org/purchase/support-policy/privacy-and-security-when-providing-debug-information-for-support/ IMPORTANT - Please make a backup of site files and database before providing us access. - If you do not see the wp-admin/FTP fields this means your post & website login details will be made PUBLIC. DO NOT post your website details unless you see the required wp-admin/FTP fields. If you do not, please ask me to enable the private box. The private box looks like this: hidden link
March 21, 2025 at 2:08 pm #16844964
ahmedH-37	Where do i find the FTP and server protection details ?
March 21, 2025 at 2:18 pm #16845017
ahmedH-37	Sorry, I just noticed that the mistake was on my end, I ''replaced the footer'' with a Kadence element instead of putting it ''before the footer''. Thank you!
March 21, 2025 at 9:26 pm #16846495
Lauren Supporter Languages: English (English ) Timezone: America/New_York (GMT-04:00)	It sounds like you found a solution, but if you need further assistance, I have marked the next reply as private so you can share credentials in the private fields. If it is resolved, you can mark the ticket as resolved. Thanks!