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This thread is resolved. Here is a description of the problem and solution.

Problem:
The client was experiencing an issue where the Elementor template title was not displaying correctly in the second language for an alternate loop item. The first loop item was translated correctly, but the alternate loop item was not showing the translated version automatically.
Solution:
We recommended the following steps:
1. Edit the template in the original language (German).
2. Make some changes and save the template.
3. Update the translation template using the WPML Translation Editor.
It is important not to edit the translation template directly, as changes will be lost after updating the translation with WPML Translation Editor.
We also provided a link to our documentation for further guidance:
https://wpml.org/faq/why-arent-my-translations-showing/

If you're experiencing this issue, we recommend you try the steps outlined above. However, please note that the solution might be irrelevant due to it being outdated or not applicable to your case. If these steps do not resolve your issue, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. Should you need further assistance, please do not hesitate to open a new support ticket with us.

This is the technical support forum for WPML - the multilingual WordPress plugin.

Everyone can read, but only WPML clients can post here. WPML team is replying on the forum 6 days per week, 22 hours per day.

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This topic contains 2 replies, has 2 voices.

Last updated by Thomas Maier 8 months, 2 weeks ago.

Assisted by: Long Nguyen.

Author Posts
March 28, 2024 at 11:00 pm #15462811

Thomas Maier

Hello i translted my elementor templates correctly with WPML and it works fine for the first loop item. But when i want to insert an alternate loop item it doesn`t work to translate it. Check the screenshots to understand what i mean. In italian there should be the translated IT For Sale Alternate Loop item but somehow it is not there. Only the german one is visible. For the first loop item it works. Please solve this issue or tell me how i can fix this. Thank you, Thomas

SCR-20240328-rdoo.png
SCR-20240328-riti.png
March 29, 2024 at 7:04 am #15463138

Long Nguyen
Supporter

Languages: English (English )

Timezone: Asia/Ho_Chi_Minh (GMT+07:00)

Hi Thomas,

Thank you for contacting WPML support, I’m happy to help you with this issue.

I understand the issue on your site is the Elementor template title doesn't display correctly in the second language in the list. However, I see the page content is translated properly, please check two attached screenshots.

You are using the WPML Translation Editor so the correct workflow to update the translation template is:
- Edit the template in German (original) language.
- Make some changes > Save.
- Update the translation template.

If you edit the translation template directly, the changes will be lost after you update the translation with WPML Translation Editor.

Refer documentation https://wpml.org/faq/why-arent-my-translations-showing/

Looking forward to your reply.
Thanks

Neubauprojekte: direkt vom Bauträger aus Südtirol kaufen 2024-03-29 13-47-59.jpg
Appartamenti nuovi: aquisto diretto dal costruttore altoatesino 2024-03-29 13-47-38.jpg
March 29, 2024 at 12:45 pm #15464342

Thomas Maier

Hello, i know all of this.
I translated many websites with WPML and never had this problem with elementor template translations. Only here i have the problem on the "alternate" loop template. For "coming soon" and also for the "for sale" template.
But they are bouth translated correctly.
Please check also in my backend of wordpress.

March 31, 2024 at 1:11 pm #15467331

Thomas Maier

Hello, i found the solution. I had to edit the /immobilien site with elementor and set the IT template in elementor. It didn`t translated on it`s own. This works fine for me but would be nice if the loop template uses the translated version of the template automatically instead of setting it manually in Elementor.