This thread is resolved. Here is a description of the problem and solution.
Problem: The client's homepage translation was not visible, and some translated pages were missing content or had minor issues. Specifically, the homepage was completely blank, and the properties page in French was missing some villas and metadata for guest information.
Solution: We found that the translated homepage did not have the same settings as the default language page. To resolve this, we matched the translated page order settings to those of the default language. We recommend checking if the translated homepage now appears correctly.
If this solution does not seem relevant to your issue, please feel free to open a new support ticket with us.
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It's a page template provided by the theme, and we have translated it using the automatic translation credits.
Actually there are other pages also which are built using the page templates provided by theme. Some of them are working, while some of them has minor issues and home page is completely blank
The following page lists our available villas: hidden link
However the translated page is missing few villas from the list. Also I have noticed that, in the villa listing cards, one meta data is missing ( Refer to the attached screenshot, you can see guests is not showing in the translation ) in the translated page. hidden link
Apart from these minor issues, the home page is entirely blank on the translated site ( screenshot attached )
New threads created by Osama Mersal and linked to this one are listed below:
Thanks for your update. I would need to look closely at your site, so I would need to request temporary access (WP-Admin and FTP) Preferably to a test site where the problem has been replicated.
Your answer will be private, meaning only you and I can access it.
❌ Please backup your database and website ❌
✙ I would need your permission to de-activate and re-activate the Plugins and the Theme and change configurations on the site. This is also a reason the backup is critical.
✙ I also need your permission to take a local copy of your site to debug the issue without affecting your live site.
Thanks for the access details. I checked the home page issue and found that the translated home page doesn't have the same homepage settings as the default language page. (Kindly check the attached screenshot)
In order to fix the issue, I changed the translated page order settings to match the default language.
Kindly check if the translated home page works correctly.
We try to keep one issue per ticket in our forum. Continuing with one ticket per issue helps supporters focus on one issue at once and enables other users to find solutions to their questions faster.
Therefore, I've split the other issue and created a new ticket with this issue. (https://wpml.org/forums/topic/properties-page-and-cards/)
