This thread is resolved. Here is a description of the problem and solution.
Problem:
The client is experiencing incompatibility issues with the WPML plugin and their custom project and has decided to switch their project to Joomla.
Solution:
If you're facing similar issues and considering a platform switch, we recommend applying for a refund by completing the form available at https://wpml.org/purchase/refunds/. Additionally, if you're interested in continuing with WPML but with a different setup, you can explore a list of WPML-compatible themes at https://wpml.org/theme/.
Please note that this solution might be irrelevant if it's outdated or not applicable to your case. We highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If these steps do not resolve your issue, please open a new support ticket at WPML support forum for further assistance.
This is the technical support forum for WPML - the multilingual WordPress plugin.
Everyone can read, but only WPML clients can post here. WPML team is replying on the forum 6 days per week, 22 hours per day.
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Last updated by 1 month, 2 weeks ago.
Assisted by: Andrey.