Issue with Language Menu and

This is the technical support forum for WPML - the multilingual WordPress plugin.

Everyone can read, but only WPML clients can post here. WPML team is replying on the forum 6 days per week, 22 hours per day.

Sun	Mon	Tue	Wed	Thu	Fri	Sat
-	9:00 – 18:00	9:00 – 18:00	9:00 – 18:00	9:00 – 18:00	9:00 – 18:00	-
-	-	-	-	-	-	-

Supporter timezone: Asia/Karachi (GMT+05:00)

This topic contains 3 replies, has 2 voices.

Last updated by Waqas Bin Hasan 8 months, 3 weeks ago.

Assisted by: Waqas Bin Hasan.

Author	Posts
September 13, 2024 at 10:48 am #16175113
alexeyK-12	Background of the issue: I am experiencing an issue with the language menu on my WordPress site using WPML. When logged in as an instructor and visiting another instructor's page, switching the language redirects to my own biography page instead of the selected instructor's page in the new language. hidden link When logged in as a student and viewing an instructor's biography, switching the language opens a blank instructor page. hidden link Symptoms: Language switch redirects to the user's own biography page or opens a blank page instead of the intended instructor's page. Questions: How can we resolve the issue of the language switch redirecting to the user's own biography page? How can we fix the problem of the language switch opening a blank instructor page when logged in as a student?
September 13, 2024 at 11:40 am #16175387
Waqas Bin Hasan WPML Supporter since 05/2014 Languages: English (English ) Timezone: Asia/Karachi (GMT+05:00)	Hi, Thank you for contacting the support. Can you please try the following? 1) Take a full backup of your site and database before proceeding. 2) Deactivate all plugins except WPML, String Translation and the more relevant plugins needed for this. 3) Switch to a standard theme like 2024. 4) Check for the issue if it still happens. 5) Then start activating plugins one by one while keep checking for the issue. This way you 'll be able to pinpoint a conflict when & where it starts creating the problem. 6) If after activating all plugins you see that it still works fine, then switch to your theme and see if that's causing it. Please let me know and I'll try my best to help you further on the matter. Regards.
September 18, 2024 at 1:58 pm #16193514
alexeyK-12	Thank you for your response. We are still trying to resolve the issue, so please do not close the ticket yet.
September 19, 2024 at 5:59 am #16195976
Waqas Bin Hasan WPML Supporter since 05/2014 Languages: English (English ) Timezone: Asia/Karachi (GMT+05:00)	Sure, please take your time.

The topic ‘[Closed] Issue with Language Menu and’ is closed to new replies.