Previous translation memory

This thread is resolved. Here is a description of the problem and solution.

Problem:
The client wanted to re-translate blog posts using WPML's automatic translation after manually translating them. However, the right column in the translation editor was pre-filled with the previous manual translations, even after deleting the manually translated posts.
Solution:
If you're experiencing this issue, it's necessary to clear the translation memory associated with your site to prevent old translations from appearing. We recommend you contact us directly to assist with clearing the translation memory for your specific site.

Please note that this solution might be outdated or not applicable to your case. We highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the issue persists, please open a new support ticket at our support forum.

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Tagged: Exception

This topic contains 4 replies, has 0 voices.

Last updated by Andrey 10 months, 1 week ago.

Assisted by: Andrey.

Author	Posts
January 20, 2025 at 4:59 pm #16614889
matteoV-10	Background of the issue: I had translated my blog posts manually. However, I saw that your AI automatic translation system works very well and I wanted to re-translate all the content using automatic translation. I changed languages and deleted the previously translated posts. However, when I try to re-translate a post, I see the right column pre-filled with the previous manual translation. Reading on your site I found a user with a similar problem https://wpml.org/forums/topic/delete-the-translation-database/ and I thought it could be similar to mine. If I understood correctly, you can delete the translation memory to avoid the problem indicated. Symptoms: The right column is pre-filled with the previous manual translation instead of being empty. Questions: How can I delete the translation memory to prevent the previous manual translations from appearing? Is there a way to ensure the right column is empty when re-translating posts?
January 20, 2025 at 9:01 pm #16615534
Andrey WPML Supporter since 06/2013 Languages: English (English ) Russian (Русский ) Timezone: Europe/Kyiv (GMT+02:00)	Thank you for contacting WPML support. Could you please specify the site for which you would like to clear the translation memory?
January 21, 2025 at 8:43 am #16616814
matteoV-10	Hi, sure: sistemir.com
January 21, 2025 at 2:48 pm #16619408
matteoV-10	Hello, any news?
January 21, 2025 at 4:06 pm #16619800
Andrey WPML Supporter since 06/2013 Languages: English (English ) Russian (Русский ) Timezone: Europe/Kyiv (GMT+02:00)	I appreciate your patience. The translation memory should be cleared for your website.