This thread is resolved. Here is a description of the problem and solution.
Problem:
The client is unable to see the option to change the language to English on some pages of their website.
Solution:
If you're experiencing a similar issue where the language switcher is not appearing on some pages, we recommend checking if this issue has been previously discussed in a related support thread. You can continue the discussion there if it's the same issue. Here is the link to a possibly related discussion: https://wpml.org/forums/topic/lack-of-language-translation-option-in-the-new-format/
If your issue is different, please provide more details about the missing language switcher, including a screenshot that illustrates the problem. This will help us understand and address your issue more effectively.
Please note that the solution provided might be outdated or not applicable to your specific case. We highly recommend checking the related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the issue persists, do not hesitate to open a new support ticket. For further assistance, you can also visit our support forum: https://wpml.org/forums/
This is the technical support forum for WPML - the multilingual WordPress plugin.
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Last updated by 1 week, 6 days ago.
Assisted by: Andrey.